• Resolved rudirodolfo

    (@rudirodolfo)


    Hello.

    I have put “Help us and the Ukrainians! All donations go directly to our cause.” in the English translation in Step 1 of the description. However, the form only shows me “Item Price Free”.
    In the German translation I put “Hilf uns und den Ukrainern! Alle Spenden kommen direkt unserer Sache zugute.” and that is displayed correctly.
    I have a separate formluar for each translation.
    What do I need to change so that the output is correct?

    Thanks and greetings,
    Rolf

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Hi @rudirodolfo,
    Glad you reached out, I’m happy to give this a look!

    I’ll need a little more information to get started. First, send along your system information. You can do this by navigating to Donations > Tools > System Info (tab) and clicking the button to “Get System Report” and copy/paste that into your reply here.

    Next, could you share with me how you are translating GiveWP? Our favorite recommendation is for folks to use Loco Translate, you can read more about that here: https://givewp.com/documentation/resources/translating-give/translating-givewp-with-loco-translate/

    Once I have a little more information, I should be able to hop right in. Let me know if you have any questions about this in the meantime, I’m happy to help.

    Hi @rudirodolfo,
    It’s been a bit since I’ve heard back, and I know troubleshooting can take a little extra time. I’m marking this as resolved for now, but if you still have questions you can send them along here and I’ll be happy to hop right back in. Have a great day!

    Thread Starter rudirodolfo

    (@rudirodolfo)

    Hello @stephanieliy

    Enclosed I am sending you the system information.
    I use WPML because, among other things, I also use Wooccomerce and get on better with WPML.

    WordPress Environment
    
    Home URL: https://temp.wolna-ukraina.eu
    Site URL: https://temp.wolna-ukraina.eu
    WP Version: 6.1.1
    WP Multisite: –
    WP Memory Limit: 256 MB
    WP Debug Mode: –
    WP Cron: ?
    Language: de_DE
    Permalink Structure: /%postname%/
    Show on Front: page
    Page on Front: Willkommen (#3210)
    Page for Posts: Nicht festgelegt
    Table Prefix Length: 81FAg_
    Table Prefix Length: 6
    Table Prefix Status: Acceptable
    Admin AJAX: Verfügbar
    Registered Post Statuses: publish, future, draft, pending, private, trash, auto-draft, inherit, request-pending, request-confirmed, request-failed, request-completed, wc-pending, wc-processing, wc-on-hold, wc-completed, wc-cancelled, wc-refunded, wc-failed, wc-checkout-draft, refunded, failed, revoked, cancelled, abandoned, processing, preapproval Server Environment Hosting Provider: DBH: localhost, SRV: temp.wolna-ukraina.eu
    TLS Connection: Verbindung verwendet TLS 1.3
    TLS Connection: Probably Okay
    Server Info: Apache
    PHP Version: 7.4.33
    PHP Post Max Size: 200 MB
    PHP Time Limit: 30
    PHP Max Input Vars: 3000
    PHP Max Upload Size: 200 MB
    cURL Version: 7.68.0, OpenSSL/1.1.1f
    SUHOSIN Installed: –
    Default Timezone is UTC: ?
    fsockopen/cURL: ?
    SoapClient: ?
    DOMDocument: ?
    gzip: ?
    GD Graphics Library: ?
    Multibyte String: ?
    Remote Post: ?
    Remote Get: ? GiveWP Configuration GiveWP Version: 2.26.0
    GiveWP Cache: Aktiviert
    Database Updates: Alle Datenbank-Updates erfolgreich abgeschlossen.
    Database Updates: All Database Migrations Completed.
    Database Tables: ? 81FAg_give_donors? 81FAg_give_donormeta? 81FAg_give_comments? 81FAg_give_commentmeta? 81FAg_give_sessions? 81FAg_give_formmeta? 81FAg_give_sequential_ordering? 81FAg_give_donationmeta? 81FAg_give_revenue? 81FAg_give_migrations? 81FAg_give_log
    GiveWP Cache: Aktiviert
    GiveWP Cache: ?Neue Spende?Spendenquittung?Donation Processing Receipt?Neue Offline-Spende?Anweisung für überweisungen?Neue Benutzerregistrierung?Informationen zur Benutzerregistrierung?Donation Note?E-Mail-Zugang
    Upgraded From: 2.22.3
    Test Mode: Deaktiviert
    Currency Code: EUR
    Currency Position: Vorher
    Decimal Separator: ,
    Thousands Separator: .
    Success Page: https://temp.wolna-ukraina.eu/spenden-bestaetigung/
    Failure Page: https://temp.wolna-ukraina.eu/spende-gescheitert/
    Donation History Page: https://temp.wolna-ukraina.eu/donor-dashboard/
    GiveWP Forms Slug: /donations/
    Enabled Payment Gateways: überweisung, PayPal Standard
    Default Payment Gateway: PayPal Standard
    PayPal IPN Notifications: IPN received for #6318 ( 01748855XY367261L ) on 04/03/2023 at 07:16. Status VERIFIED
    Donor Email Access: Aktiviert
    Stripe Webhook Notifications: N/A Active GiveWP Add-ons Other Active Plugins Bold Builder: von BoldThemes – 4.3.8
    Classic Widgets: von WordPress Contributors – 0.3
    Complianz | GDPR/CCPA Cookie Consent: von Really Simple Plugins – 6.2.4
    Contact Form 7: von Takayuki Miyoshi – 5.6
    Contact Form 7 Multilingual: von OnTheGoSystems – 1.2.1
    Disable & Remove Google Fonts: von Fonts Plugin – 1.4.2
    Disable Comments: von WPDeveloper – 2.3.6
    Duplicator: von Snap Creek – 1.5.3.1
    ELEX WooCommerce Catalog Mode: von ELEXtensions – 1.2.9
    Ippsum Plugin: von BoldThemes – 1.0.0
    MailPoet 3 (New): von MailPoet – 3.91.0
    Meta Box: von MetaBox.io – 5.6.4
    Newsletter: von Stefano Lissa & The Newsletter Team – 7.5.0
    Newsletter - Addons Manager: von The Newsletter Team – 1.2.0
    Newsletter - Import: von The Newsletter Team – 1.3.7
    Ninja Forms: von Saturday Drive – 3.6.12
    Price Field: von impleCode – 1.1.18
    Product Catalog Simple: von impleCode – 1.7.0
    Sold Out Badge for WooCommerce: von Charlie Etienne – 4.3.6
    Ultimate Addons for Contact Form 7: von Themefic – 3.1.23
    WooCommerce: von Automattic – 7.5.1
    WooCommerce Multilingual & Multicurrency: von OnTheGoSystems – 5.1.2
    WooSidebars: von WooCommerce – 1.4.6
    WP Fastest Cache: von Emre Vona – 1.1.4
    WP Mail SMTP: von WPForms – 3.4.0
    WPML Multilingual CMS: von OnTheGoSystems – 4.6.3
    WPML String Translation: von OnTheGoSystems – 3.2.5 Inactive Plugins Akismet Anti-Spam: von Automattic – 4.2.4
    All-in-One WP Migration: von ServMask – 7.73
    Antispam Bee: von pluginkollektiv – 2.11.1
    Autoptimize: von Frank Goossens (futtta) – 3.0.4
    BoldThemes WordPress Importer: von BoldThemes – 2.6.3
    Disable Gutenberg: von Jeff Starr – 2.7
    Duplicate Page: von mndpsingh287 – 4.4.8
    Google Listings and Ads: von WooCommerce – 2.4.2
    Ippsum Plugin: von BoldThemes – 1.0.0
    One Click Accessibility: von One Click Accessibility – 2.0.3
    Popup Box: von Popup Box Team – 3.4.1
    Rank Math SEO: von Rank Math – 1.0.107.3
    Regenerate Thumbnails: von Alex Mills (Viper007Bond) – 3.1.5
    W3 Total Cache: von BoldGrid – 2.3.1
    Wordfence Security: von Wordfence – 7.5.11 Theme Name: Ippsum Child
    Version: 1.0.0
    Author URL: https://bold-themes.com
    Child Theme: Ja
    Parent Theme Name: Ippsum
    Parent Theme Version: 1.0.0
    Parent Theme Author URL: https://bold-themes.com
    Thread Starter rudirodolfo

    (@rudirodolfo)

    I can translate all the data, but not this one field.

    https://temp.wolna-ukraina.eu/en/donate/

    • This reply was modified 1 year, 7 months ago by rudirodolfo.
Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘Step 1: Description shows the wrong text’ is closed to new replies.