Our system forwards ALL received confirmed payments (6+ confirmations, recognized & unrecognized payments) to your external wallet automatically every 30 minutes when the balance on your bitcoin account is 0.015 BTC or more.
Sometimes the bitcoin network transaction fees when bitcoin payment is forwarded to user external wallet address are bigger than the outstanding balance on the user’s payment box. Therefore we have provided a minimal amount for auto withdrawal. Please use Bitcoin Cash for small payments.
Unfortunately we can only manually process all outstanding balances from all user payment boxes when user close his gourl account. Our system does not allow us to do this in any other way.
Article – https://www.telegraph.co.uk/investing/news/bitcoin-transaction-fees-have-become-high/
