Status widget gone

Hello @betcazador,

That’s unusual, could you please share a copy of your site’s System Status Report so we can try replicating the issue?

You can find it via WooCommerce > Status. Select “Get system report” and then “Copy for support”.? Once you’ve done that, paste it here in your response.

Look forward to hearing back from you.

Hi there,

Thanks for your reply. I can see more people was having the same issue and they reported in different forums (this one too), but I never saw a solution for it.

I copy the system report here. Just to clarify, the option to see Woocommerce status widget is not visible in “display/screen options”, so is not unselected.

Here the report

WordPress Environment

WordPress address (URL): https://ricopaladar.es
Site address (URL): https://ricopaladar.es
WC Version: 7.2.2
REST API Version: ?</img> 7.2.2
WC Blocks Version: ?</img> 8.9.2
Action Scheduler Version: ?</img> 3.5.3
Log Directory Writable: ?</img>
WP Version: 6.1.1
WP Multisite: –
WP Memory Limit: 128 MB
WP Debug Mode: –
WP Cron: ?</img>
Language: es_ES
External object cache: ?</img>

Server Environment

Server Info: nginx/1.22.1
PHP Version: 8.0.25
PHP Post Max Size: 512 MB
PHP Time Limit: 300
PHP Max Input Vars: 5000
cURL Version: 7.83.1
OpenSSL/1.1.1s

SUHOSIN Installed: –
MySQL Version: 5.7.26-29-log
Max Upload Size: 512 MB
Default Timezone is UTC: ?</img>
fsockopen/cURL: ?</img>
SoapClient: ?</img>
DOMDocument: ?</img>
GZip: ?</img>
Multibyte String: ?</img>
Remote Post: ?</img>
Remote Get: ?</img>

Database

WC Database Version: 5.1.2
WC Database Prefix: wp_
Tama?o total de la base de datos: 879.36MB
Tama?o de los datos de la base de datos: 705.58MB
Tama?o del índice de la base de datos: 173.78MB
wp_woocommerce_sessions: Datos: 2.02MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_api_keys: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_attribute_taxonomies: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_downloadable_product_permissions: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_order_items: Datos: 3.52MB + índice: 1.52MB + Motor InnoDB
wp_woocommerce_order_itemmeta: Datos: 84.63MB + índice: 29.11MB + Motor InnoDB
wp_woocommerce_tax_rates: Datos: 0.02MB + índice: 0.06MB + Motor InnoDB
wp_woocommerce_tax_rate_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zones: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_shipping_zone_locations: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_shipping_zone_methods: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_payment_tokens: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_payment_tokenmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_woocommerce_log: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_actions: Datos: 0.30MB + índice: 0.38MB + Motor InnoDB
wp_actionscheduler_claims: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_groups: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_actionscheduler_logs: Datos: 0.17MB + índice: 0.14MB + Motor InnoDB
wp_cky_banners: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_cky_cookies: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_cky_cookie_categories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_commentmeta: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_comments: Datos: 5.52MB + índice: 2.72MB + Motor InnoDB
wp_gla_attribute_mapping_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_budget_recommendations: Datos: 0.22MB + índice: 0.14MB + Motor InnoDB
wp_gla_merchant_issues: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_gla_shipping_rates: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_gla_shipping_times: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_indexnow_failed_submissions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_indexnow_passed_submissions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_links: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_ms_snippets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_options: Datos: 1.47MB + índice: 0.13MB + Motor InnoDB
wp_postmeta: Datos: 577.67MB + índice: 113.33MB + Motor InnoDB
wp_posts: Datos: 12.52MB + índice: 8.06MB + Motor InnoDB
wp_rank_math_404_logs: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_rank_math_analytics_gsc: Datos: 4.47MB + índice: 7.83MB + Motor InnoDB
wp_rank_math_analytics_inspections: Datos: 0.02MB + índice: 0.11MB + Motor InnoDB
wp_rank_math_analytics_objects: Datos: 0.22MB + índice: 0.11MB + Motor InnoDB
wp_rank_math_internal_links: Datos: 0.08MB + índice: 0.02MB + Motor InnoDB
wp_rank_math_internal_meta: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_rank_math_redirections: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_rank_math_redirections_cache: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_rm_fields: Datos: 0.05MB + índice: 0.00MB + Motor InnoDB
wp_rm_forms: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_front_users: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_login: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_login_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_notes: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_paypal_fields: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_paypal_logs: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_rules: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_sent_mails: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_sessions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_stats: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_submissions: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_submission_fields: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_tasks: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_rm_task_exe_log: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_smush_dir_images: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_snippets: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_social_users: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_stock_log: Datos: 0.36MB + índice: 0.00MB + Motor InnoDB
wp_termmeta: Datos: 0.08MB + índice: 0.06MB + Motor InnoDB
wp_terms: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_term_relationships: Datos: 0.17MB + índice: 0.14MB + Motor InnoDB
wp_term_taxonomy: Datos: 0.06MB + índice: 0.06MB + Motor InnoDB
wp_um_metadata: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_usermeta: Datos: 0.06MB + índice: 0.03MB + Motor InnoDB
wp_users: Datos: 0.02MB + índice: 0.05MB + Motor InnoDB
wp_user_registration_sessions: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_admin_notes: Datos: 0.08MB + índice: 0.00MB + Motor InnoDB
wp_wc_admin_note_actions: Datos: 0.05MB + índice: 0.02MB + Motor InnoDB
wp_wc_category_lookup: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_customer_lookup: Datos: 1.52MB + índice: 0.61MB + Motor InnoDB
wp_wc_download_log: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_coupon_lookup: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB
wp_wc_order_product_lookup: Datos: 4.52MB + índice: 6.06MB + Motor InnoDB
wp_wc_order_stats: Datos: 2.52MB + índice: 1.30MB + Motor InnoDB
wp_wc_order_tax_lookup: Datos: 1.52MB + índice: 0.63MB + Motor InnoDB
wp_wc_product_attributes_lookup: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_download_directories: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_product_meta_lookup: Datos: 0.11MB + índice: 0.16MB + Motor InnoDB
wp_wc_rate_limits: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_reserved_stock: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wc_tax_rate_classes: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wc_webhooks: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_woocommerce_pos_drawer_transaction: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_pos_order_stats: Datos: 0.08MB + índice: 0.05MB + Motor InnoDB
wp_woocommerce_pos_outlets: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_pos_outlet_map: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_pos_outlet_product_map: Datos: 0.06MB + índice: 0.00MB + Motor InnoDB
wp_woocommerce_pos_payments: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_wt_iew_action_history: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_cron: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_ftp: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_wt_iew_mapping_template: Datos: 0.02MB + índice: 0.00MB + Motor InnoDB
wp_yith_wcwl: Datos: 0.02MB + índice: 0.02MB + Motor InnoDB
wp_yith_wcwl_lists: Datos: 0.02MB + índice: 0.03MB + Motor InnoDB

Post Type Counts

_op_receipt: 1
_op_register: 1
attachment: 1465
blocks: 2
custom_css: 1
customize_changeset: 2
nav_menu_item: 28
op_transaction: 16157
op_z_report: 82
page: 14
pos-station: 2
post: 38
product: 744
product_variation: 21
revision: 532
shop_coupon: 1
shop_order: 17217
shop_order_refund: 6
sidebar: 1
um_directory: 1
um_form: 4
user_registration: 2
wpcf7_contact_form: 1

Security

Secure connection (HTTPS): ?</img>
Hide errors from visitors: ?</img>

Active Plugins (18)

Antispam Bee: por pluginkollektiv – 2.11.1
Code Snippets: por Code Snippets Pro – 3.2.2
CookieYes | Consentimiento de cookies y RGPD: por CookieYes – 3.0.8
Cost of Goods for WooCommerce: por WPFactory – 2.8.4
Envato Market: por Envato – 2.0.7
Google Listings and Ads: por WooCommerce – 2.3.5
Site Kit by Google: por Google – 1.90.1
IndexNow: por Microsoft Bing – 1.0.1
Really Simple SSL: por Really Simple Plugins – 6.0.14
Rank Math SEO: por Rank Math – 1.0.105
UpdraftPlus - Backup/Restore: por UpdraftPlus.Com
DavidAnderson – 1.22.24

Product Feed PRO for WooCommerce: por AdTribes.io – 12.1.4
Payment Plugins for Stripe WooCommerce: por Payment Plugins
[email protected] – 3.3.35

Stock Manager for WooCommerce: por StoreApps – 2.10.0
WooCommerce: por Automattic – 7.2.2
WooSidebars: por WooCommerce – 1.4.6
WP Htaccess Editor: por WebFactory Ltd – 1.71
Smush: por WPMU DEV – 3.12.4

Inactive Plugins (3)

Contact Form 7: por Takayuki Miyoshi – 5.7.2
Nextend Social Login: por Nextendweb – 3.1.7
Product Import Export for WooCommerce: por WebToffee – 2.2.6

Dropin Plugins (2)

advanced-cache.php: advanced-cache.php
object-cache.php: Redis Object Cache Drop-In

Must Use Plugins (1)

EasyWP Plugin: por Namecheap
Inc. – 1.0.1.1

Settings

API Enabled: ?</img>
Force SSL: –
Currency: EUR (€)
Currency Position: right_space
Thousand Separator: .
Decimal Separator: ,
Number of Decimals: 2
Taxonomies: Product Types: external (external)
grouped (grouped)
simple (simple)
variable (variable)

Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
exclude-from-search (exclude-from-search)
featured (featured)
outofstock (outofstock)
rated-1 (rated-1)
rated-2 (rated-2)
rated-3 (rated-3)
rated-4 (rated-4)
rated-5 (rated-5)

Connected to WooCommerce.com: –
Enforce Approved Product Download Directories: –
Order datastore: WC_Order_Data_Store_CPT

WC Pages

Base de la tienda: #6 - /tienda/
Carrito: #7 - /carrito/
Finalizar compra: #8 - /finalizar-compra/
Mi cuenta: #9 - /mi-cuenta/
Términos y condiciones: #3 - /privacy-policy/

Theme

Name: Flatsome Child
Version: 3.0
Author URL:
Child Theme: ?</img>
Parent Theme Name: Flatsome
Parent Theme Version: 3.16.4
Parent Theme Author URL: https://uxthemes.com
WooCommerce Support: ?</img>

Templates

Overrides: flatsome/woocommerce/archive-product.php
flatsome/woocommerce/cart/cart-empty.php
flatsome/woocommerce/cart/cart-shipping.php
flatsome/woocommerce/cart/cart.php
flatsome/woocommerce/checkout/form-checkout.php
flatsome/woocommerce/checkout/form-coupon.php
flatsome/woocommerce/checkout/terms.php
flatsome/woocommerce/checkout/thankyou.php
flatsome/woocommerce/content-product-cat.php
flatsome/woocommerce/content-product.php
flatsome/woocommerce/content-single-product.php
flatsome/woocommerce/content-widget-product.php
flatsome/woocommerce/global/breadcrumb.php
flatsome/woocommerce/global/quantity-input.php
flatsome/woocommerce/global/wrapper-end.php
flatsome/woocommerce/global/wrapper-start.php
flatsome/woocommerce/loop/loop-end.php
flatsome/woocommerce/loop/loop-start.php
flatsome/woocommerce/loop/pagination.php
flatsome/woocommerce/loop/rating.php
flatsome/woocommerce/loop/result-count.php
flatsome/woocommerce/loop/sale-flash.php
flatsome/woocommerce/myaccount/form-login.php
flatsome/woocommerce/myaccount/navigation.php
flatsome/woocommerce/notices/error.php
flatsome/woocommerce/notices/notice.php
flatsome/woocommerce/notices/success.php
flatsome/woocommerce/product-searchform.php
flatsome/woocommerce/single-product/photoswipe.php
flatsome/woocommerce/single-product/price.php
flatsome/woocommerce/single-product/product-image.php
flatsome/woocommerce/single-product/product-thumbnails.php
flatsome/woocommerce/single-product/rating.php
flatsome/woocommerce/single-product/related.php
flatsome/woocommerce/single-product/review.php
flatsome/woocommerce/single-product/sale-flash.php
flatsome/woocommerce/single-product/share.php
flatsome/woocommerce/single-product/short-description.php
flatsome/woocommerce/single-product/tabs/tabs.php
flatsome/woocommerce/single-product/title.php
flatsome/woocommerce/single-product/up-sells.php
flatsome/woocommerce/single-product-reviews.php
flatsome/woocommerce/single-product.php
flatsome/woocommerce/content-product_cat.php

Admin

Enabled Features: activity-panels
analytics
coupons
customer-effort-score-tracks
experimental-products-task
experimental-import-products-task
experimental-fashion-sample-products
shipping-smart-defaults
shipping-setting-tour
homescreen
marketing
multichannel-marketing
mobile-app-banner
navigation
onboarding
onboarding-tasks
remote-inbox-notifications
remote-free-extensions
payment-gateway-suggestions
shipping-label-banner
subscriptions
store-alerts
transient-notices
woo-mobile-welcome
wc-pay-promotion
wc-pay-welcome-page

Disabled Features: minified-js
new-product-management-experience
settings

Daily Cron: ?</img> Next scheduled: 2023-01-09 22:05:04 +02:00
Options: ?</img>
Notes: 122
Onboarding: completed

Action Scheduler

Canceled: 19
Oldest: 2023-01-07 14:55:29 +0000
Newest: 2023-01-07 14:55:29 +0000

Complete: 246
Oldest: 2023-01-07 14:52:01 +0000
Newest: 2023-01-09 15:31:30 +0000

Failed: 1
Oldest: 2023-01-07 15:51:42 +0000
Newest: 2023-01-07 15:51:42 +0000

Pending: 4
Oldest: 2023-01-10 14:40:01 +0000
Newest: 2023-01-14 14:05:03 +0000

Status report information

Generated at: 2023-01-09 20:06:00 +02:00
`

Hi @betcazador

Just to clarify, the option to see Woocommerce status widget is not visible in “display/screen options”, so is not unselected.

Can you please share with us a clear screenshot of what you see on your end so that we could address you more effectively?

If you don’t already have a screenshot service installed, you can try https://snipboard.io or https://skitch.com/. You can share the direct link to the image as a response to this topic.

Thanks for sharing the System Status Report.

WC Database Version: 5.1.2

As a first step, please update your WooCommerce database by going to WooCommerce > Status > Tools > Update Database.

Let us know how it goes!

Hi there,

Here I attach an screenshot of my Dashboard. As you can see I don’t have any Woocommerce Status Widget option available to check/uncheck

https://snipboard.io/Ztyf18.jpg

Thank you for your time

Hi @betcazador

Thanks for sharing the screenshot.

Can you please try to switch to the default Storefront theme and only WooCommerce plugin is enabled and see if this works?

If so, then this kind of problem is usually caused by your theme or a third-party plugin present on your site. We can run a conflict test to verify this. I’d recommend cloning your site to a staging environment and performing the tests described on this guide without modifying your live site or impacting customers. Many hosts provide staging facilities, so it’s worth checking in with them. It’s also possible to do it using the free WP Staging plugin.

If this was caused by a third-party plugin present on your site, it would be best to reach out to the developers for further assistance here.

If this did not resolve the issue, please provide the fatal error logs (if any) under WooCommerce > Status > Logs.

Let us know how it goes!

It’s been a while since you responded, so I’m marking this as resolved – we’ll be here if/when you need us.