status on page

Hi @ianmcguinness

Yes, Our Advance reports and Statistics addon is all about what you need. Please check here,

https://getawesomesupport.com/addons/advanced-reports-statistics/

Documentation
https://getawesomesupport.com/documentation/advanced-reports-statistics/overview-reports-statistics/

You can also test it on our demo site.
https://asdemo.awesomesupport.com/

Let me know if you need any further help.

Regards

Hi,
Thanks for the reply.
Isn’t the advanced reports & stats all about running a report for sending to people?
If I’m wrong let me know.

What I want is to have the counts / stats on a live page. As in, whenever someone goes to this page they see the current counts of the ticketing system.
In my head (limited WP experience) I was picturing having a page with an element or code like [GAS_open-ticket-counts] or [GAS_ticket-stats] and I could build a helpful page like that.

Ian

Hi @ianmcguinness,

Jumping here, and I apologize for the confusion. We have the report widgets add-on for seeing live counters of tickets on your WordPress dashboard:

– https://getawesomesupport.com/addons/awesome-support-report-widgets/

Feel free to test it on our demo site from my colleague’s last reply. For more pre-sales questions, please contact us here:

– https://getawesomesupport.com/contact/

Thanks.

Hi,
Thanks for the reply.
I was just trying to avoid the non techie / low skill managers from having to access the WP dashboard to see the current stats.
Being able to have a normal page that they could access with the different counts and / or graphs would have been great.
I’ll have to work out where to go to log a feature request. I have a few that would make life a lot easier for admins.
Thanks
Ian

Hi,

Marking this as solved as the questions were clarified. Any questions, you can let me know.

Thanks.