Status not changing

  • Resolved mccjazzprof

    (@mccjazzprof)


    4 years, 4 months ago

    I have successfully created three custom order statuses:
    Needs Shipping
    Unpaid Shipped
    Unpaid Not Shipped

    The first one works just fine. The second two do not; if I select “Unpaid Shipped” , it just reverts back to “Processing” or whatever the status was, even though it shows up in the Order Notes log.

    The page I need help with: [log in to see the link]

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  • Plugin Support kenil802

    (@kenil802)

    Hi @mccjazzprof,

    I have tried to replicate your issue on our staging site by creating the custom status name “Unpaid Shipped” but I am unable to replicate it. To me, the status is gettings changed to the custom one on the Orders page. Here you can see https://prnt.sc/vm3egz.

    So, could you please try deactivating all the other pluigns except for the WooCOmmerce and the Custom Order Status plugin and then check whether the issue still exists or not.

    Do let us know how it goes.

    Regards,
    Kenil Shah

Viewing 1 replies (of 1 total)
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