Status not changing.

  • Resolved mikelast

    (@mikelast)


    6 years, 6 months ago

    Hi,
    I am confused about what I have to do in order to completed a purchase. The seller has marked the product as shipped, I have marked the order as completed in the WooCommerce Order screen. On the WC Vendors Commission page I am unable to click on the product and the status is still at “due”. When I try and click on the product I get an error that says ‘Sorry, you are not allowed to edit this item.’

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  • Hello,
    The Commission for the vendor is still due- so it is showing the “due”.
    Once the admin has paid the vendors their due commission, you can change the commission status to “paid”.
    Once you’ve paid the vendor, you change the status of the commission by checking the box and changing it to PAID using the bulk actions drop-down.
    Cheers,
    Anna – WC Vendors

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