Status Automatically Going to Completed

  • Resolved krhyason

    (@krhyason)


    3 years, 10 months ago

    I have the plugin set for the order status to be pending payment, but when a user selects the invoice option it is automatically coming through as complete.

    The page I need help with: [log in to see the link]

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  • Plugin Author Stuart Duff – a11n

    (@stuartduff)

    Automattic Happiness Engineer

    Hi @krhyason,

    Testing on my installations with v1.0.6 of the WooCommerce Invoice Gateway plugin set to the status of Pending Payment that is the status applied to the purchased order.

    Image of settings

    Image of order

    I also tested with a virtual and downloadable product too and the order status was also set to Pending Payment.

    Screenshot-2021-05-25-at-23-54-33

    When testing I only had WooCommerce v5.3.0, WooCommerce Invoice Gateway and the free Storefront theme activated on my test installation.

    I’ve not been able to replicate the behaviour you describe when testing. It could therefore be other software like a plugin on your site which is affecting the order statuses.

Viewing 1 replies (of 1 total)
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