stats show in dashboard but 'view all stats' link just spins and spins

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  • Plugin Contributor Chase Livingston

    (@chaselivingston)

    Could you send over the URL of your site so I can take a look?

    Thread Starter Shelley

    (@smontreuil)

    Sure Chase:

    https://portsideboutique.com/

    Note: this is a sub-site of a multi-site install

    Plugin Contributor Chase Livingston

    (@chaselivingston)

    While your site is publicly accessible, we cannot access your site’s XML-RPC file:
    https://portsideboutique.com/xmlrpc.php

    This file is used by Jetpack and other plugins and apps to connect to your site. It must return the following message:
    XML-RPC server accepts POST requests only.

    You can see a working example here:

    https://jetpack.me/xmlrpc.php

    Since your site redirects to Google.com for this page, I would recommend that you check the following:

    1) Can you see the /xmlrpc.php file at the root of your WordPress installation when accessing your site via FTP?

    2) Do you use any security plugins that may block access to this file? If so, could you try to disable them?

    3) Does your hosting provider block access to this file? If you don’t find any plugin that may block access to the file on your site, I would recommend that you get in touch with your host.

Viewing 3 replies - 1 through 3 (of 3 total)
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