Stats not showing in admin

  • Resolved wotnow

    (@wotnow)


    8 years, 6 months ago

    Hi I have installed the latest jetpack but the stats are not showing up as part of the jetpack admin.

    I noticed that there is a change of interface. I have read this

    Stats are automatically enabled when you activate and connect Jetpack to WordPress.com – no additional setup required!

    You can view your stats in a number of different ways using Jetpack. On your main Dashboard screen, you can enable the Site Stats widget for your homepage to give you at-a-glance site views.

    To add this widget to your Dashboard, open your Screen Options tab and check the Site Stats box.

    I do not have a Site Stats checkbox to enable in my screen option.

    I have installed this plugin many times on clients sites and the Site Stats was one of the options under Jetpack>
    Dashboard
    Settings
    Site Stats

    Where has it gone? Thanks

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Contributor Ryan C.

    (@ryancowles)

    Hi there! Could you please provide me with a link to your site? Then I’d be happy to take a look!

    Thread Starter wotnow

    (@wotnow)

    Thanks I have sorted it. It was the new interface that confused me ??

    Plugin Contributor Ryan C.

    (@ryancowles)

    I am glad to hear that the issue has been resolved! Please let us know if you have any questions, or if there’s anything that we can do to help.

    I am having the same problem. I try to install Jetpack from the plugins but it won’t let me. I click through to the Jetpack site and follow the directions but nothing happens. I am trying to set up publicize and it is nowhere to be found. Please help. https://www.ihdwellness.com

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    @designone13 Can you please use Jetpack’s Debugger module to send us some more information about your site?

    1. Go to the Jetpack page in your dashboard.
    2. Click on the Debug link appearing at the bottom of the page.
    3. Click the link that says “click here to contact Jetpack support.”
    4. Fill in the description box and your name and email address.
    5. Click the “Contact Support” button to send us the debug results privately. It’s best not to post this information on public forums, as it contains private details about your site.

    Thanks!

    It doesn’t even show Jetpack anywhere on my dashboard.

    Plugin Author Jeremy Herve

    (@jeherve)

    Jetpack Mechanic ??

    Could you try to go to Plugins > Add New in your dashboard, and search for Jetpack there to install and activate the plugin on your site?

Viewing 7 replies - 1 through 7 (of 7 total)
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