Hi there,
It seems like you changed the domain of your site while Jetpack was connected, and caused what we call a “Jetpack Identity Crisis”:
https://jetpack.com/support/safe-mode/#what-is-an-identity-crisis
To explain, when you first connect your Jetpack-enabled site to WordPress.com, we assign a unique blog ID and a token that is tied to the site URL – similar to a username and password. We use this blog ID to keep track of a lot of things, including your site’s stats information and your subscribers. When the URL changes, the system should update the ID with that new URL and keep everything properly connected.
Oftentimes, though, the system would recognize the new URL as a new site and would then assign a new blog ID, despite the fact that it’s the same site. It then appears that your historical statistics and site subscribers are “lost.” This is what we call an “Identity Crisis.”`
We were able to locate a blog ID for your previous domain and merge the historical data including stats. In the process of this fix, we had to disconnect your site from Jetpack. Please reconnect Jetpack, and make sure everything looks good on your end.
If you believe you are still missing stats, contact us via this contact form, and include a link to this thread. We’ll be able to take a closer look that way.
Thanks!
