Stats link doesn’t work

  • Resolved magicpowers

    (@magicpowers)


    5 years ago

    Hi

    There is something wrong with the STATS link for each box.

    When I click on it, it opens the box in the editor with two strange narrow pink lines: one vertical and one horizontal.

    The horizontal line says something like “special fonts cannot be launched” with a long URL.

    I can’t even read the vertical line.

    How can I fix this?

    thanks

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Contributor Lap

    (@lapzor)

    Hi,

    I’m not 100% sure what link you mean. Could you make a screenshot of where you see the link and upload it to imgur.com (or anywhere else) and share the link to the screemshot here?

    Are you using the Boxzilla Stats addon? Or is it maybe another 3th party plugin that is adding the statistics links there?

    Thanks

    Thread Starter magicpowers

    (@magicpowers)

    will re-post shortly

    Plugin Contributor Lap

    (@lapzor)

    Hi,

    I think that link is generated by a third party plugin you use for post statistics, it’s not part of the Boxzilla plugin.

    We actually have our own Statistics addon for the Boxzilla boxes but it looks and works different.

    Under Plugins > Installed plugins you may be able to recognize the name of the statistics plugin you are using that creates this link and shows it for all posts, including Boxzilla boxes as we use a custom post type for that?

    Maybe you can contact the author of that statistics plugin and ask them for support on this.

    Hope that helps. If you have any questions, please let me know!

    Thread Starter magicpowers

    (@magicpowers)

    hi

    you must have seen the links very quickly – I took them down as they show the full page not as images.

    Anyway, thanks for your advice. I have the Analytify plugin which collects visitors stats, I didn’t know that it can get into a box! Clearly, it is not compatible with Boxzilla as it produces jibrish. ??

    thanks!

    Plugin Contributor Lap

    (@lapzor)

    Yes, I get notifications when you reply to a post here so I was able to quickly check the screenshot.

    Maybe if you ask them they can make it work with Boxzilla too, otherwise if you are interested we have a statistics addon for Boxzilla here: https://boxzillaplugin.com/add-ons/

    Hope that helps. If you have any questions, please let me know!

    Thread Starter magicpowers

    (@magicpowers)

    hi @lapzor
    LOL turned out that I copied and posted the wrong URLs – to the webpage instead to the image LOL but yes, you were quick!!

    Yes, I will reach out to them about this issue. Will also checkout your addon!

    many thanks!

Viewing 6 replies - 1 through 6 (of 6 total)
  • The topic ‘Stats link doesn’t work’ is closed to new replies.