[Stats] I no longer see one of the domains in the ‘clicks’ area

Hello there, @cosminserban19,

I don’t see any site when heading to skyscanner.pxf.io; is that your site’s URL?

Can you also share the URL of the site that’s connected to Jetpack? If you want it to remain private, you can also contact us via this contact form. If you choose to reach out directly, please include a link to this thread.

Thanks!

Hello Stef!

Thank you for the reply.
This is what I meant, in the clicks area of the stats.

I see the issue is resolved now

• This reply was modified 1 year ago by cosminserban19.

Update, the clicks disappeared.. again

Hey @cosminserban19,

I was hoping the issue would have fixed automatically ??

Can you share the URL of the site that’s connected to Jetpack? If you want it to remain private, you can also contact us via this?contact form. If you choose to reach out directly, please include a link to this thread.

We need to take a closer look at that to assess the problem. Thanks!

https://oferte-last-minute.ro

Yesterday the issue was fixed, now it’s happening again ??

Thank you for sharing the URL.

Are there other click links that have disappeared besides skyscanner.pfx.io? I’m a bit confused about that one because that URL does not lead anywhere. Where does it appear on your website?

And can you please clarify the time period that your screenshot is from?

The url is:
skyscanner.pxf.io

not

skyscanner.pfx.io

This is an OFFICIAL affiliate platform used for affiliate advertising, the format is

https://skyscanner.pxf.io/c/{id}/{id}/{id}{Params}&u={skyscanner url}

Right now it’s not live in the articles (I’m migrating for a different approach), but for the past 2 years that was the approach, and the stats reporting is very important for me (for the past)

The screenshot was made instantly when I replied
March 28, 2024 at 11:36 am

Hey @cosminserban19,

Thank you for all clarification.

I checked your All Time Clicks stats and it does not appear there.

Right now it’s not live in the articles (I’m migrating for a different approach), but for the past 2 years that was the approach, and the stats reporting is very important for me (for the past)

I can see skyscanner.pxf.io returns 404 status now. I am checking with our developers if that can be related. As soon as we’ve heard back from them we’ll be in touch with an update.

Thank you for your patience.

Hello @a11n

I think the issue is fixed, I can see now the domain properly in the statistics!

Thank you!

Hello everyone!

The issue is back…

HI @cosminserban19,

It sounds like there’s been a bit of a pattern with the issue resolving and then reappearing. I’ve noticed that your site is currently marked as commercial. Because of the recent updates to our services, access to detailed stats would now require an upgrade. If, after updating your access, you find that the issue with the stats remains, feel free to let us know so we can look into it for you.

Thank you!

Hello @cosminserban19,

I’m going to mark this thread as solved. If you have any further questions or need more help, you’re welcome to open another thread here. Cheers!