Hello,
It seems like Jetpack may have made some changes to its feature set for free and paid versions. In the past, Jetpack Stats allowed users to see basic visitor information, including referrers, without needing a paid plan. If you’re no longer seeing referrers or detailed visitor data, here’s what could be happening:
1. Feature Change: Jetpack has likely moved more detailed stats, like referrers and individual visitor tracking, behind a paywall. They’ve been updating their pricing and feature structure over time to encourage users to upgrade to their paid plans.
2. Interface Update: The free version might still offer limited referrer data, but it could now be less accessible or displayed differently. Sometimes, interface updates make familiar features harder to find.
3. Jetpack Site Settings: Ensure your site’s Jetpack settings are fully configured and connected to your WordPress.com account. Sometimes, missing features can be due to a disconnected site or outdated plugin version.
What You Can Do:
– Double-Check Stats Settings: Visit the Site Stats section in your WordPress.com dashboard or your Jetpack settings within your WordPress site. Look for any toggles or options related to referrers.
– Update Jetpack: Ensure you’re running the latest version of Jetpack, as updates can fix missing features or bugs.
– Check Jetpack Plans: Visit the Jetpack Plans page to see if detailed referrer data is now part of a paid plan.
– Alternative Analytics Tools: If you’re not satisfied with Jetpack’s current offerings, consider using alternative analytics tools, like Google Analytics or StatCounter, which provide detailed visitor tracking and referrer data for free.
If you confirm this feature has moved to the paid version, Jetpack likely made the change to enhance its paid service value. For occasional traffic, free analytics tools might be a better fit without requiring an upgrade.
Let me know if you’d like assistance setting up an alternative analytics solution!
