Stats Do Not Match (Widget vs. Dashboard Overview)

  • Resolved generosus

    (@generosus)


    3 years ago

    Good Day!

    When we check our stats for the day (i.e., one day), we noticed the values shown in your widget do not match those shown in your dashboard overview section.

    For example, these stats do not match: No. of Sessions, No. of Visitors, Bounce Rate, Page Views, and Average Pages (Pages/Session).

    As part of our troubleshooting efforts, we disabled all plugins and cleared all cache.

    Kindly review and provide a fix.

    Thank you!

Viewing 3 replies - 1 through 3 (of 3 total)
  • Hamza

    (@hamzawpb)

    Hi,

    The stats on the widget you mentioned should absolutely match with the stats shown on the Dashboard.

    Could you please reach us at our contact form along with the screenshots of the issue for better understanding. We would be pleased to sort it out for you.

    Contact us at: https://analytify.io/support/

    Thread Starter generosus

    (@generosus)

    @hamzawpb,

    Thank you. Yes, ticket submitted with more details.

    It appears though, the updates you released today (noted below), fixed our issue. If it resurfaces again, will let you know.

    Analytify – Google Analytics Dashboard (4.1.7)
    Analtify (4.1.3)

    Thank you!

    Zainab Afaq

    (@wpzainab)

    Hi @generosus,

    Sorry for the wait here. You are requested to know that the concern is moved to the team and the dedicated developer is checking it to get back to you!

    Have a great time!

Viewing 3 replies - 1 through 3 (of 3 total)
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