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Hi @bandit2300

It seems to be a conflict of JS file with other plugin. I need some additional information, Please reach us from our support channel so we can further investigate and fix the issue.

https://analytify.io/support/

Looking forward,

@bandit2300,

We had the same issue. Fix:

(1) Go to: Analytify > Settings > Authentication > Log Out

(2) Deactivate and Delete Analytify Plugin

(3) Flush Cache

(4) Verify Your Google Analytics Account is active (Google Console) and is working (i.e., registering data). This is independent from the Analytify plugin.

(5) Add the following GA Code to the Header of your website: (Replace UA-XXXXX-Y with your own GA code)

<!-- Google Analytics -->
<script>
window.ga=window.ga||function(){(ga.q=ga.q||[]).push(arguments)};ga.l=+new Date;
ga('create', 'UA-XXXXX-Y', 'auto');
ga('send', 'pageview');
</script>
<script async src='https://www.google-analytics.com/analytics.js'></script>
<!-- End Google Analytics -->

If you have a WooCommerce site and/or use ads, insert the following code instead:

<!-- Global site tag (gtag.js) - Google Analytics -->
<script async src="https://www.googletagmanager.com/gtag/js?id=UA-XXXXX-Y"></script>
<script>
  window.dataLayer = window.dataLayer || [];
  function gtag(){dataLayer.push(arguments);}
  gtag('js', new Date());

  gtag('config', 'UA-XXXXX-Y');
</script>

(6) Reinstall Analytify Plugin

(7) Go to: Analytify > Settings > Authentication > Log into your GA account (don’t use the GA Code option)

(8) Go to: Analytify > Settings > Profile

(a) Disable “Install Google Analytics Tracking Code”
(b) Verify “Administrator” is not listed in the “Exclude Users from Tracking” field
(c) Select your GA profiles from the drop down fields
(d) Click save

(9) Adjust all other plugin settings as you wish.

That should do it!

Cheers!