Statistics report sent while not selected

Hi there,

Thanks for reaching out!

That’s not expected behavior. Can you please give us the following extra details?

– What version of the MailPoet plugin are you using (e.g. 3.91.0)?
– Can you try to tick the “Newsletters and Post Notifications” option and click “Save Settings” button. Then, untick it and click “Save Settings” button again?
– Do you happen to have more than one site using MailPoet? Is there any chance the email with “Newsletters and Post Notifications” stats you are receiving is actually related to a different website?

Let us know how that goes!

Hi @guicmazeredo , thanks for taking care.

– What version of the MailPoet plugin are you using (e.g. 3.91.0)?

That’s Version 3.91.0 (+ Premium)

– Can you try to tick the “Newsletters and Post Notifications” option and click “Save Settings” button. Then, untick it and click “Save Settings” button again?

OK, just did it. Got to wait for the next newsletter to see what happens then.

– Do you happen to have more than one site using MailPoet? Is there any chance the email with “Newsletters and Post Notifications” stats you are receiving is actually related to a different website?

None.

• This reply was modified 2 years, 8 months ago by manu.p.

Hi there @manup-1,

Just wanted to follow up with you to see if the issue got resolved.

Let us know!

Hi @treibalen thanks for helping, but so far, still no new newsletter sent since I ticked the option, saved and then unticked and saved again. Got to wait for the next newsletter to be written and sent.

Hi there @manup-1,

I just wanted to follow up here to see if the issue has been resolved here regarding the stats notification emails.

Thank you!

Hi, yes the issue looks like solved since I did not receive stats notifications by mail after the last newsletter was sent.