Statistics broken?

  • Resolved vesco27

    (@vesco27)


    11 months, 3 weeks ago

    Today my statistics hit an all time low… Suddenly they’re 85% down? Is your plugin down, is it another plugin that’s causing problems running together with yours, what’s going on? The decrease over the last few weeks/months is due to an plugin issue that’s not related to Jetpack, but this is a total shocker…

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    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Bruce (a11n)

    (@bruceallen)

    Happiness Engineer

    Hi @vesco27

    I took a look and did not see any obvious reasons for the drop today. Did you make any changes to the site today (or yesterday)? There are only a few plugins/programs which cause problems with the stats. There are:

    • Complianz – GDPR/CCPA Cookie Consent
    • LiteSpeed Cache
    • Cloudflare Rocket Loader

    Do you know if any of these are installed on your site or your webserver?

    Thread Starter vesco27

    (@vesco27)

    No, I did not… WordPress was updated Wednesday evening to 6.4.2. And I have these: CookieYes | GDPR Cookie Consent and WP-Optimize – Clean, Compress, Cache. But I had those almost since day 1 (same with Jetpack). I turned this -Core Web Vitals & PageSpeed Booster- plugin of recently, because it seemed to interfere with Jetpack boost?

    As mentioned before I am having issues with Google Search Console due to another plugin (that I deactivated), but that is not something that started yesterday or even recently…. Plus the impact is/was noticeable, but not that drastic.

    Plugin Support Animesh Gaurav (a11n)

    (@bizanimesh)

    Hello there – I see a similar drop for Dec 8 as well, so it might be possible it’s a coincidence and there is no real issue. On our side, there is not connection problem.

    However, if you continue to see the drop in traffic, I would recommend deactivating the “CookieYes | GDPR Cookie Consent” plugin and see if that creates a difference.

    Until then, you may use the Cookies & Consent Banner feature from Jetpack.

    Thread Starter vesco27

    (@vesco27)

    I will keep an eye on things! If it happens again, I’ll switch plugins to if that changes things. Thanks

Viewing 4 replies - 1 through 4 (of 4 total)
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