• Resolved perties

    (@perties)


    Is there a way to get stats about exchange and return cases? We need to know if the current policy for returns is efficient.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author WP Swings

    (@wpswings)

    Hi @perties

    Currently we don’t have any dedicated reporting system for analyzing your refund and exchange request but from the woocommerce order listing section you can get the total count of refund orders from there.
    please see the screenshot for better help.

    We are always here to help you.

    Regards

    Thread Starter perties

    (@perties)

    That does not help when we want to analyze what product get the most request to refund. We think that this would be a very important tool when managing store

    Plugin Author WP Swings

    (@wpswings)

    Hi,

    Thanks for your kind suggestion, we have added this in our plugin features suggestions list, we’ll discuss this internally and will try our best to add this in the plugin development roadmap so that we can include it in the future too.

    Regards,

Viewing 3 replies - 1 through 3 (of 3 total)
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