States in Checkout Dropdown Switch When Hovered Over

  • Resolved Michael

    (@aum001)


    4 years, 5 months ago

    When I or customers go to select their state from the dropdown during checkout the state name will change to a different state name when they hover over it. For example if you hover over Iowa to select it it will disappear and change to Kansas but it’s not consistent. Sometimes it changes to a different state.

    I am running the current version of WP, Woo and also Jetpak using WooServices.

    What would cause the state to change and how can I keep it from happening?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey there!

    Without a link to the site, we can’t offer any specific advice.

    This kind of problem is usually caused by either a conflict with your theme or with another plugin.
    ?
    The best way to determine this is to:

    • Temporarily switch your theme to Storefront
    • Disable all plugins except for WooCommerce
    • Repeat the action that is causing the problem

    If you’re not seeing the same problem after completing the conflict test, then you know the problem was with the plugins and/or theme you deactivated. To figure out which plugin is causing the problem, reactivate your other plugins one by one, testing after each, until you find the one causing conflict. You can find a more detailed explanation on how to do a conflict test here.

    Thread Starter Michael

    (@aum001)

    Is there a way I can get you the URL/link in private without having to post it here?

    Plugin Support AW a11n

    (@slash1andy)

    Automattic Happiness Engineer

    Hey again!

    There is not a way to send that without posting it here.

    Were you able to do the conflict testing mentioned?

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    – Joey

Viewing 4 replies - 1 through 4 (of 4 total)
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