starting time issue

  • i am having an issue with getting the service i have created to start earlier than 9am. whatever i try, it does not fix the issue. i need the first available slot to start at 8am (m-f) and then proceed every 1.5 from there

    service: full service groom- lemont location
    service length: 90min.
    assistant: kelli lysek

    misc: i have the booking time range all set the same (8:00-15:00) under ‘settings’ ‘assistant’ & ‘services’.
    wordpress time zone is set correct at utc-6 for central time zone
    i have deactivated all plugins except salon & didn’t fix
    i have deactivated current theme and set twenty seventeen and didn’t fix
    i deleted and recreated the lemont location service and didn’t fix

    i don’t know what else to do at this point please advise
    bryan lazaroff

    • This topic was modified 6 years, 10 months ago by bryanjlaz.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter bryanjlaz

    (@bryanjlaz)

    UPDATE:
    My client changed their mind and now wants to offer their services every hour. Now I have a situation where 1 of my assistants is offering appointments every 1.5 hours and the new assistant, Kelli Lysek is every hour. I changed the booking rules settings to every 60 minutes while keeping the other assistant at 1.5 hours and the system is now only offering the services every hour for both assistants.
    Can you please help to figure out what these issues are and advise? Thank you for your help.

    Plugin Author Dimitri Grassi

    (@wordpresschef)

    Hi,

    you should set the “average session duration” according with the duration of your shortest service.

    Make a try and let me know.

    Thread Starter bryanjlaz

    (@bryanjlaz)

    Thanks for the response but that is what I was telling you that I had done above. I set the “Session average duration” to 60 minutes and the Full Service Groom – Naperville Location service is set to 01:30 under “Duration”. But it is not allowing you to choose 9:00 – 10:30 – 12:00 etc.. It’s offering it every hour based on the “Session average duration”. Please advise.. thanks..

    Thread Starter bryanjlaz

    (@bryanjlaz)

    Just following back up on this.. Thanks for all the help.

Viewing 4 replies - 1 through 4 (of 4 total)
  • The topic ‘starting time issue’ is closed to new replies.