Start chat button process in 2 steps

Dear all

I have the following issue. When a user wants to start the chat it happens the following:

> 1st click > It displays a popup which has a “start chat” button
> 2nd click > It displays another popup which has a “start chat” button

How could i avoid to have a repetitive process? I would like that users could enter the chat with only one click. Is that possible?

Thanks and best regards

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