Stars not visible

  • Resolved xerviami

    (@xerviami)


    1 year, 4 months ago

    Dear,

    I installed your wunderful plugin (thank you).

    I get an issue I tried to figure out on my own without any success.

    Two cases:

    • auto-insert rating -> stars are not visible. I am able to rate (by clicking where stars should be), my rate is taken into account but no stars on the web page.
    • Multi-set used with shortcode -> the rating table is well visible, with all rating criterias. Nevetheless, stars are not present and it is not possible to rate.

    Could you please help me ?

    I tried to change the theme, the shortcode (visitor or not) and the browser (firefox, chrome and edge, private or not) – all that connected or not to wordpress.

    Thank you very much

    Xerviami

    • This topic was modified 1 year, 4 months ago by xerviami.
    • This topic was modified 1 year, 4 months ago by xerviami.
Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor dudo

    (@dudo)

    Hello!
    Can you please insert a link to the site?

    Thread Starter xerviami

    (@xerviami)

    Dear,

    Unfortunately, I can not give you a link as my work is in an internal network.

    I can send you information or screenshots.

    I totally re-installed a clean wordpress (6.2.2) with nothing added (default theme, no plugin, new database, …). I added the YASR plugin and just asked to automatically insert rating in all pages (nothing more) -> stars are not there.

    Xerviami

    Thread Starter xerviami

    (@xerviami)

    Dear,

    I ran some tests, which make the issue harder…

    On a WP (6.2.2) running on WAMP server on windows 11 -> stars are well visible.

    On my dev. environnement (WP 6.2.2 with MariaDB and NGINX on docker/armv6), stars are not visible.

    Best regards

    Xerviami.

    Plugin Contributor dudo

    (@dudo)

    mhhh there is something weird.
    Do you have any error in your browser console?

Viewing 4 replies - 1 through 4 (of 4 total)
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