Stars not displayed

The google plugin works again. Tripadvisor does not.

Hello @oliwanatu ,

Can you send me the content of the Troubleshooting tab of the plugin? (Before it, please update the Tripadvisor plugin as well)

• This reply was modified 3 years, 2 months ago by Trustindex. Reason: I have found the URL

@trustindex The plugin is up to date. Here is the file:

URL: https://www.stuttgarter-staeffelestour.de
MySQL Version: 5.7.25
WP Table Prefix: ss_
WP Version: 5.8.1
Server Name: www.stuttgarter-staeffelestour.de
Cookie Domain: www.stuttgarter-staeffelestour.de
CURL Library Present: Yes

PHP Info: 
	Version: 7.4.3
	Memory Usage: 78.87MB
	Memory Limit : 384M
	Max Upload Size : 8M
	Max Post Size : 8M
	Allow URL fopen : Off
	Allow URL Include : Off
	Display Errors : On
	Max Script Execution Time : 90 seconds

Plugin: WP Tripadvisor Review Widgets
Plugin Version: 7.0
Options: 
	active: 
	version: 
	page-details: Array
		(
		    [id] => Attraction_Review-g187291-d6751129-Reviews-Stuttgarter_Staffelestour-Stuttgart_Baden_Wurttemberg.html
		    [name] => Stuttgarter Staffelestour
		    [address] => Germany, 70174 Stuttgart
		    [avatar_url] => https://media-cdn.tripadvisor.com/media/photo-s/1b/e5/f3/5f/das-grune-urbane-leben.jpg
		    [rating_number] => 84
		    [rating_score] => 5.0
		)
		
	subscription-id: 
	proxy-check: 
	style-id: 
	review-content: <div class="ti-widget" data-layout-id="4" data-set-id="" data-pid="b5167179c03e50ec942cb" data-pager-autoplay-timeout="6" > <div class="ti-widget-container ti-col-3"> <div class="ti-reviews-container"> <div class="ti-controls"> <div class="ti-next"></div> <div class="ti-prev"></div> </div> <div class="ti-reviews-container-wrapper"> <!-- R-LIST --> <div class="ti-review-item source-%platform%" > <div class="ti-inner"> <div class="ti-review-header"> <div class="ti-profile-img"> <img src="%reviewer_photo%" alt="%reviewer_name%" /> </div> <div class="ti-profile-details"> <div class="ti-name">%reviewer_name%</div> <div class="ti-date">%created_at%</div> </div> </div> <div class="ti-stars"><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span><span class="ti-star f"></span></div> <div class="ti-review-content"> <!-- R-CONTENT -->%text%<!-- R-CONTENT --> </div> </div> </div> <!-- R-LIST --> </div> <div class="ti-controls-dots"> <div class="dot active"></div> </div> </div> <div class="ti-footer"> <div class="ti-rating-text"> <span class="nowrap"><strong>PLATFORM_NAME</strong> Gesamtbewertung </span><span class="nowrap"><strong>RATING_SCORE</strong> von RATING_SCALE, </span><span class="nowrap">aufgrund von <strong>RATING_NUMBER Bewertungen</strong>.</span> </div> </div> </div> </div>
	filter: 
	scss-set: 
	lang: de
	no-rating-text: 
	dateformat: 
	rate-us: hide
	verified-icon: 
	enable-animation: 
	show-arrows: 
	content-saved-to: 7.0
	show-reviewers-photo: 
	download-timestamp: 2021-09-17 12:15:36
	widget-setted-up: 
	disable-font: 
	show-logos: 
	show-stars: 

Reviews: Array
	(
	)
	

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	Yoast SEO (17.1 - active)

Hello @oliwanatu ,

Please download new reviews with the button under “My Reviews” tab, or re-connect the profile. After it, the widgets will work.

Thank you for your lines!

Tom
Trustindex

Now it’s working again.

Thanks for helping

All the best, Oliver

How to align float widget to right