• Resolved webkocken

    (@webkocken)


    Hi guys!
    Really wanted to try this out.
    I already have a built in rating system that needs to be removed later on, but for now the stars aren’t clickable.
    How come?

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Blaz K.

    (@blazk)

    Hi @webkocken,

    it seems that something on your website is preventing Rate my Post from adding an inline script that it requires. Could you try temporarily disabling other plugins on by one until it starts working, so we figure out which plugin is causing the issue? Then I can check/fix the incompatibility.

    Regards,
    Blaz

    Thread Starter webkocken

    (@webkocken)

    Hi @blazk !
    The problem is with my Litespeed cache plugin.
    If I deactivate it, then the stars work fine.

    Plugin Support Blaz K.

    (@blazk)

    Hi, I ran a quick test wite LiteSpeed cache plugin, but I couldn’t replicate your problems. Nevertheless, the problem is most likely in your JS settings of LiteSpeed cache plugin. Please try disabling JS Minify, JS Combine, JS HTTP/2 Push, Load JS Deferred, Load Inline JS (put to default) and Exclude JQuery in the Litespeed cache plugin under “Page Optimization”->”JS settings”. Then purge all cache under “Toolbox”.

    Open an incognito window and try if it works. If it does enable features one by one again to figure out exactly which feature interferes with the plugin.

    Let me know how it goes.

    Regards,
    Blaz

    Thread Starter webkocken

    (@webkocken)

    Hi!
    Tried to set Load inline JS to default, and after that it worked!
    Great work, thanks!

    I have another question.
    I want to use “Prevent accidental votes”. Is it possible to add a line of text above the button with a question like “Do you want to cast a vote of X?” where X is the number that the user has selcted?

    Plugin Support Blaz K.

    (@blazk)

    I’m glad to hear that. If you are using LiteSpeed cache plugin, you should also change the TTL to 86400 to avoid errors with nonces. More about this here. Optimal settings for LiteSpeed cache here.

    As for the second, it’s unfortunately not possible. Maybe in the future – i’m logging ideas from here ??

    Regards,
    Blaz

    Thread Starter webkocken

    (@webkocken)

    Ok, cool!
    On more thing.
    The stars at the top of the page, is it possible to move them to another place with shortcode or normal code?

    Plugin Support Blaz K.

    (@blazk)

    Yes of course – you can simply add shortcode [ratemypost-result] or if you are doing this directly in the template:

    
    <?php echo do_shortcode('[ratemypost-result]'); ?>
    

    Blaz

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Stars not clickable’ is closed to new replies.