Stars doesn′t appear in some places of the website

  • Resolved marcosramas

    (@marcosramas)


    5 years, 4 months ago

    Hi!
    if you have a look at my website you will see a ranking with stars in the home. Everything is fine with the stars there. BUT i have star rating as well in the excerp os some posts (the six post on the link i attached you have stars in the excerp) but, suddenly, since a few days, inestead of stars three spots are shown (…)

    could you help me?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Author Chasil

    (@chasil)

    Hello Marcos,

    could it be that you updated the Theme? I had a look at the source code and there is nothing what comes from Universal Star Rating. I guess that shortcodes or grafics are not allowed and the Theme blocks it. You should check the update history of your plugins and the theme. If something was updated before the stars disappeared you should search for a solution there.

    Unfortunately this is nothing I can fix.

    Wish you the best

Viewing 1 replies (of 1 total)
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