• Resolved thesunnymachine

    (@thesunnymachine)


    The star rating field on the registration form, when set to required and no default star rating (Zero Stars), does not warn users that they need to fill in the stars to complete the registration.

    All other fields show a “fix this issue” kind of warning when a required field isn’t filled out.

    To work around this I have added 1 star as the default rating, but I wanted to report this bug.

Viewing 7 replies - 1 through 7 (of 7 total)
  • I think that star rating needs to be on your user profile page and not the registration page?

    It is to show reviews other users have given so isn’t applicable to the registration page….

    Thread Starter thesunnymachine

    (@thesunnymachine)

    Well I use it on the registration form as it’s incredibly helpful for our situation. We don’t just let people join our site, we have them apply and we process them through a manual review of their application.

    The ‘intended use’ of a thing should not be the only use.

    These are tools to help us create platforms and the star rating on the registration works perfectly as a question to my new users in asking them to rate their knowledge in different areas.

    It functions perfectly outside of the missing error and I have been using it this way for almost 2 years now.

    I’m just reporting a bug here. You can add it to the registration form multiple times, and you can click required, but it shows no error when left blank, the form just reloads.

    I have worked around this by making 1 star default.

    Please don’t break this function just because it’s supposed to be on the profile only. I also have the star rating result displayed on the profile to show the final answers.

    Plugin Support Ultimate Member Support

    (@ultimatemembersupport)

    Hi @thesunnymachine,

    Thanks for letting us know.
    We will check this issue.

    Regards.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @thesunnymachine @madridpand

    I just tested adding the Rating field to the Register form and it works – the rating is still appeared selected to 5 when I viewed the Profile form after the registration.

    Could you please confirm that you’re using the latest version 2.1.11?

    Feel free to re-open this thread by changing the status to “Not Resolved” so we can get back to you.

    Regards,

    Thread Starter thesunnymachine

    (@thesunnymachine)

    @champsupertramp

    Couple things.

    First, the issue isn’t that the star rating doesn’t work. It’s that it shows no warning when left blank when a 0 rating was given (no stars) and the field is set to “required”. The form just reloads with no text explaining to the user they need to add a rating to continue. The registration never happens as the form just reloads and doesn’t complete the registration and the user is confused as to why.

    I have no issue with the star rating when a star rating is clicked (1-10). So there’s no issue with the registration or the final profile form if there is a star rating entered. It’s only when registering a new user and a star rating is left blank, meaning ZERO stars, while set to required. Try making a required star rating field, select required, leave it empty and register.

    Second, I am using the 10 star field option when this bug happens.

    What I did was set the default to 1 star for the rating so the form never has a blank star rating. My form has the user rate themselves in different areas so I have the star rating field copied a bunch of times for different things.

    So in my case it’s the 10 star rating, left blank, but set to required, with 12 different star ratings setup.

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @thesunnymachine

    Thanks for letting us know. I created fixes for this issue. Ratings should have error notice/warnings on the next update. you can also check our GitHub repository for updates:
    https://github.com/ultimatemember/ultimatemember/tree/origin/fix/ratings-required-notice-warning

    Regards,

    Plugin Contributor Champ Camba

    (@champsupertramp)

    Hi @thesunnymachine

    This thread has been inactive for a while so we’re going to go ahead and mark it Resolved.

    Please feel free to re-open this thread if any other questions come up and we’d be happy to help. ??

    Regards,

Viewing 7 replies - 1 through 7 (of 7 total)
  • The topic ‘Star Rating – Required Field – No warning’ is closed to new replies.