Star Rating not appearing

  • Resolved lenrooney

    (@lenrooney)


    6 years, 6 months ago

    The ver 1.3.4 plugin is working and is rendering the span.wpsso-rar element to the page, but it only includes the ‘Leave a Review’ headline, not the star rating.

    Enable ratings and reviews is enabled for the post.

    In comments above, you talk about enabling html error reporting. How do you turn that on?

    Any ideas on how to get the ratings working would be much appreciated.

    Thanks!

    – WordPress 4.9.6, comments.php template from WordPress TwentyThirteen
    – This page is a single-[custom post-type].php template, but the star ratings don’t work on regular posts either.

    • This topic was modified 6 years, 6 months ago by lenrooney.
    • This topic was modified 6 years, 6 months ago by lenrooney.

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author JS Morisset

    (@jsmoriss)

    Looking at the HTML source, it looks like your theme or another plugin is removing some of the default WordPress HTML, like <label for="comment"></label> from the ‘comment_field’ value. They really shouldn’t do that, for several reasons, including accessibility. WPSSO RAR is unenable to find (and re-use) the HTML attributes required to add the star ratings.

    js.

    Plugin Author JS Morisset

    (@jsmoriss)

    FYI – I just re-tested to make sure and it’s working fine on TwentyThirteen. ??

    https://screenshots.firefox.com/7Yjb1Iik1huO3Mnb/demo.surniaulula.com

    js.

    Thread Starter lenrooney

    (@lenrooney)

    That did it! This comment.php template that my theme inherited from somewhere was using a custom set of arguments that included the comment_field. I simply used the default comment_form() function without the altered arguments and it now works. Now it just needs a bit of fix up styling.

    Thanks for the help jsm!

    Len

    Hello
    I have problem in the plugin kkstar. What should I do with some of my entries on Google Star?
    There is no time in html

Viewing 4 replies - 1 through 4 (of 4 total)
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