Staging Format for wpengine wrong

Hello,

i want to test changes on my staging environment. But the elementor PRO license does not apply for the stage.

In this article it says that for wpengine, the staging format has to look like this: *.staging.wpengine.com (example.staging.wpengine.com)

But the problem is that this format is not up to date anymore.
The new format looks like this: *.wpengine.com

I tried to recreate the format, by putting .staging within the name. But its not allowed to put a . within the staging name. Also you are not allowed to name the stage as your live website, therefore i am not able to use the license on my stage.

Here is a screenshot of the conversation that i had with the support team. Where he is confirming, that this format is not up to date anymore:
https://imgur.com/a/6xDze2A

The new format looks like this: *.wpengine.com

Can you guys fix this? It shouldnt be a big problem to update the format i am sure.

Thank you in advance

• This topic was modified 2 years, 2 months ago by jandelay.