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  • Plugin Author Brett Porcelli

    (@bporcelli)

    This may be related to some issues I noticed this morning with the TaxCloud GetLocations API (which we use to pull in the locations list). I’ve reached out to their engineering team to investigate.

    In the meantime, a couple of things to check:

    1. Are the API credentials entered on the settings page valid and non-expired (trial credentials can expire)?
    2. Have you clicked the “Save Changes” button on the SST settings page after updating your Locations in TaxCloud?
    Plugin Author Brett Porcelli

    (@bporcelli)

    Update: This issue was not related to the GetLocations API irregularities I noticed this morning. I was able to resolve it. Please check again.

Viewing 2 replies - 1 through 2 (of 2 total)
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