SSL lock is not being shown

  • Resolved Asaad Qamar

    (@asaadaamar)


    10 months, 1 week ago

    I have website hosted on AWS (Light sail), and I have installed SSL on my domain as mentioned on AWS documentation. Then I install Simple SSL to activate SSL. But despite everything being done SSL is not activated on my domain.

    1- There is no issue on Light sail I believe, as you can analyze SSL is deployed successfully, but I can’t figure out where error is?

    The page I need help with: [log in to see the link]

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  • Plugin Support jarnovos

    (@jarnovos)

    Hi @asaadaamar,

    According to the test results of this domain using a tool like SSL Labs, there is an SSL certificate installed; but it is not valid as it does not include your actual domain name, and only covers the domain “example.com”.

    That’s why you receive an insecure warning when visiting the site over HTTPS as the certificate does not include your domain. Once you install a valid SSL certificate, the site should work correctly over SSL/HTTPS.

    Kind regards, Jarno

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