ssl install error

Hello, I have the same here. I tried 3 times within 40 minutes and still the same ending.. How can we fix this? Btw, I am quite new to this… thanks

@rwwhite151 We have made major improvements related to domain verifications. Please upgrade to latest version and try it.

Hi, everytime I launch the SSL certificate, my website crash. I upgraded to latest version. Didnt happen before. DO you know what is the problem?

@jbmazzoleni Hello, Can you elaborate the issue and what error you are seeing in response log. Looks like your server don’t comply with all the requirements of plugin & thus un-supported on your server type.

Hello, sorry for late response.
So everytime, I launch since the upgrade, I updated the plugin today again, my website crashed and then I land on a trouble shooting page. After that, when I go back to my backoffice, on the plugin, I have this :
3.2.2
[04-02-2020 17:21:50] :
Established Client Connection

[04-02-2020 17:21:50] :
No order found for ‘websitename’. Creating new order.

[04-02-2020 17:21:52] :
Created order for ‘websitename’.

Creating HTTP challenge file https://websitename/.well-known/acme-challenge/DJDJJGk8oJtVbm8PdRRrTmsft1VXHyGGYbsygEnKLuw
[04-02-2020 17:21:53] :
HTTP challenge for ‘websitename’ valid.

Is it normal? my website crashes when I want to generate a SSL file and I am not sure it’s generate due to the crash…

Oh and when I go to to the tab “download cert” it says “You don’t have any SSL certificates generated yet! Please generate your single/wildcard SSL first before you can download it here.”… so I ma confused here.

Thanks again for the help!

and yes, I am new to this…

Hello Sorry for late come back with the current craziness going on around.
I checked my website today, I have the lock in the taskbar on secondary pages but not on my homepage. It looks like the others pages are secured but not my homepage.
Thanks in advance for the help.

@jbmazzoleni Enable the “Force SSL” feature of WP Encryption. Make sure your site & admin urls are https:// in Settings > General of WP-Admin. That should fix your issue.