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Resolved geelongcandles
(@geelongcandles)

4 years, 6 months ago

Jet pack started throwing this error at me.

cURL error 60: SSL certificate problem: certificate has expired

Ive just tried reinstalling jetpack and still I get the error. My SSL is valid but I dont know why jetpack is saying its not.

Ive deleted the plugin clear my cache dnsflush

How do I fix this?

I cant use the woocommerce app any more due to this error

The page I need help with: [log in to see the link]

Viewing 9 replies - 1 through 9 (of 9 total)

Ben
(@bgollow)

4 years, 6 months ago

I got the same error and just opened and run the autoSSL under “SSL/TLS Status” in cPanel. This fixed the problem but if you bought your certificates or don’t have access to cPanel, I would ask your host.

Thread Starter geelongcandles
(@geelongcandles)

4 years, 6 months ago

Thanks Ben but still no dice. Asked my host and they say its not their end. My SSL hasnt expired.

I have access to cpanel but I cant see any auto ssl

Moderator Yui
(@fierevere)

永子

4 years, 5 months ago

https://support.sectigo.com/articles/Knowledge/Sectigo-AddTrust-External-CA-Root-Expiring-May-30-2020

AddTrust Root CA certificate has expired. There is error in the certificate chain somewhere.

Moderator Yui
(@fierevere)

永子

4 years, 5 months ago

@geelongcandles
Is the problem already gone?
Certificate been fixed at Jetpack.com side. Shouldnt be any connection issue now.
Plugin Support supernovia
(@supernovia)

4 years, 5 months ago
This should be resolved, but if anyone still having issues with this, could you link to your site?
- This reply was modified 4 years, 5 months ago by supernovia.
Thread Starter geelongcandles
(@geelongcandles)

4 years, 5 months ago

Mine is all fixed now thanks

benchwarmer
(@benchwarmer)

4 years, 5 months ago

I’m experiencing this issue. Thought it was on my end.

news.research.uci.edu

Plugin Support supernovia
(@supernovia)

4 years, 5 months ago

@benchwarmer would you mind creating a new thread with more details? I think this one was a separate issue on our end that was resolved, so yours might be something different.
mariecooperactor
(@mariecooperactor)

4 years ago
Similar issue I think…. Not had access to Jetpack for about a week and I’ve done both nothing my end. .

User Agent: “Mozilla/5.0 (Linux; Android 8.1.0; Moto G (5)) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/86.0.4240.110 Mobile Safari/537.36”
Page URL: “https://www.mariecooperactor.com/wp-admin/admin.php?page=stats&noheader”
API URL: “https://dashboard.wordpress.com/wp-admin/index.php?noheader=true&proxy&page=stats&blog=149882402&charset=UTF-8&color=fresh&ssl=1&j=1:9.0.2&jp_lang=en_GB”
http_request_failed: “cURL error 77: Problem with the SSL CA cert (path? access rights?)”
- This reply was modified 4 years ago by mariecooperactor. Reason: Spelling (autocorrected nothing to NG)