SSL Breaks WPDM

  • Resolved redfez

    (@redfez)


    6 years, 8 months ago

    After securing our site our WPDM is not working. Error in Developer Tools says this:

    Failed to load resource: net::ERR_CERT_COMMON_NAME_INVALID

    Our SSL is an EV certificate and is brand new, installed and verified. There is no issue with it. It is not self-signed. Your script is the only error in the console.

    What resource is attempting to load and why is it not loading? Is your script attempting to load offsite resources or call a script from elsewhere other than our domain?

    The page I need help with: [log in to see the link]

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  • Thread Starter redfez

    (@redfez)

    The issue is created by the type of SSL used. Our SSL is an EV Multidomain which does not support domain wildcards.

    The script calls full URLs which include the www as part of the formed URL called by the script – which breaks the security of the SSL and results in that resource being blocked.

    If you have a wildcard SSL this will not affect you. Or if you have a multi-domain SSL which includes the www of your domain it will also not affect you. In my case it does affect us as our multidomain SSL does NOT include the www.

    Hope this helps someone.

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