Squeezed thumbnails

  • Resolved gnorf

    (@gnorf)


    5 years, 10 months ago

    Hi

    after the latest update all thumbnails in my galleries looks squeezed.

    Not made any changes to the default sizes. tried to recreate them but no success. Images still looks as is aspect ratio, e.g. width vs heights had led to them being squeezed.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    We apologize for the inconvenience you have faced. With a bit detailed information, we can help you resolve this problem. Could I please ask you to send the link to the page where this issue can be seen?

    Thanks! Have a wonderful day!

    Thread Starter gnorf

    (@gnorf)

    Hi there

    https://www.meynstream.com/seasonal-rides-pictures-series/

    all thumbnails looked fine before the update.

    Thanks

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Please note that it can be because of Cache and Autoptimize plugins. Please deactivate these plugins for a moment. Afterwards, recreate the Thumbnails from the Bulk Actions. Also, please set up Developer Mode into Yes from the Options > General. Please check the following screenshot.

    Thank you!

    Have a nice day!

    pro-tip; you can disable Autoptimize on a per-request basis by adding ?ao_noptimize=1 to the URL.

    if the problem is not there at that point, some autoptimize (re-)configuration might be needed to fix this. there are troubleshooting tips and info on how to exclude in the AO FAQ.

    hope this helps debugging,
    frank (ao dev)

    Thread Starter gnorf

    (@gnorf)

    no change, problems persists.

    disabled autoptimize, caching, regenerated thumbs. Still looks the same way.

    Rgds

    Plugin Support Kima Baghdasaryan

    (@kimabaghdasaryan)

    Hi,

    Could you please deactivate your Lazy Load plugin and check whether you are still experiencing the issue? Please note that our Plugin has lazy load in it.

    Thank you!

    Have a nice day!

Viewing 6 replies - 1 through 6 (of 6 total)
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