Squareup Plugin

  • Resolved Cliffe

    (@cliffevans)


    5 years, 1 month ago

    For some reason, Squareup payment plugin has to reconnect and verify every now and then! Three times in three days now. Can anybody point me to a reason for this please? Have spoken to Squareup, this is their email response.
    Thank you for getting in touch. I am sorry to hear that you have experienced this issue!

    Although Square integrates with WooCommerce to process payments, the integration is operated and managed by WooCommerce. For help with WooCommerce-specific questions, you’ll need to submit a ticket with their support team.

    The WooCommerce Customer Support team should be able to help you with all Square integration related questions, however, if they are unable to resolve your issue, please let me know in a reply to this email and include your ticket/case number with WooCommerce support.

    Kind Regards,

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support EtienneP a11n

    (@etiennep)

    Hi there!

    Just to confirm, you are using the Square for WooCommerce extension, correct?

    If yes, please contact us at WooCommerce.com > My Account > Tickets. You may need to create an account before you can access that page.

    Please include a link to this forum thread, so that we can keep track of what’s already been done.

    We will be able to help you further there.

    If you are using another extension for Square, you will need to reach out to the developers of that plugin.

    Thread Starter Cliffe

    (@cliffevans)

    resolved

    Thread Starter Cliffe

    (@cliffevans)

    I have now removed the plugin and have switched to one that works.

Viewing 3 replies - 1 through 3 (of 3 total)
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