• Resolved rimkus

    (@rimkus)


    We are using Square as a payment processor. The credit card processing is working. The Square Gift Card button correctly shows up as a payment option. But, nothing happens when you click on it.

    There is no option to configure the Square Gift Card button.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Aamir

    (@aamiribsf)

    Hello @rimkus,

    Greetings for the day!

    To troubleshoot the Gift card payment button, have you tried testing it on the default WooCommerce checkout page? Temporarily disabling Cartflows and checking the default WooCommerce checkout will help identify if the issue persists. If possible, please share a screen recording of the testing process.

    Additionally, could you provide the checkout URL for further examination?

    We appreciate your cooperation and look forward to resolving this matter.

    Best Regards,

    Thread Starter rimkus

    (@rimkus)

    I got square gift card to work with 2-step checkout. Pls see https://LanphierShop.com.

    I reached out to the Square support. The multi-step checkout code has a bug. The Square Gift Card “Apply” button shows up under Order Summary and It is disabled. While, the coupon “Apply” button is enabled. The Gift Card button should be enabled and above Square payment field. I can try it again — once the issue is fixed.

    Thread Starter rimkus

    (@rimkus)

    Hello?@aamiribsf

    How to do I customize “Have a Square Gift Card?” on the checkout page to “Have a StoreName Gift Card”?

    Plugin Support Aamir

    (@aamiribsf)

    Hello @rimkus

    Thanks for writing back.

    Can you please open a support ticket from here and share the details of the issue so we can closely look into the issue.?

    Regarding the Square Gift Card text, this text is managed by the Square Payment plugin. You can look for the settings to change the text or get in touch with the plugin support to guide you through the steps.

    I hope this helps.

    Best Regards

    Plugin Support Aamir

    (@aamiribsf)

    Hello @rimkus,

    It’s been a while since we haven’t heard from you so we are marking this thread as resolved.

    If you faced any other issues while using our product, feel free to start a new thread.

    Best regards,

Viewing 5 replies - 1 through 5 (of 5 total)
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