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Resolved buck602
(@buck602)

1 year, 5 months ago

Hello,

I’ve connected Square up and woocommerce, however on the checkout page the fields to enter credit card numbers is not showing. I’ve attached my status report below. Thank you for any help you can provide.

` WordPress Environment WordPress address (URL): https://soulescents.com Site address (URL): https://soulescents.com WC Version: 8.1.1 REST API Version: ? 8.1.1 WC Blocks Version: ? 10.9.3 Action Scheduler Version: ? 3.6.3 Log Directory Writable: ? WP Version: 6.3.1 WP Multisite: ? WP Memory Limit: 1 GB WP Debug Mode: – WP Cron: ? Language: en_US External object cache: ? Server Environment Server Info: Apache/2.4.57 (Debian) PHP Version: 7.4.33 PHP Post Max Size: 65 MB PHP Time Limit: 650 PHP Max Input Vars: 12500 cURL Version: 7.64.0 OpenSSL/1.1.1n SUHOSIN Installed: – MySQL Version: 5.5.5-10.4.20-MariaDB-1:10.4.20+maria~buster-log Max Upload Size: 1 MB Default Timezone is UTC: ? fsockopen/cURL: ? SoapClient: ? DOMDocument: ? GZip: ? Multibyte String: ? Remote Post: ? Remote Get: ? Database WC Database Version: 8.1.1 WC Database Prefix: wp_3_ Total Database Size: 14.93MB Database Data Size: 12.36MB Database Index Size: 2.57MB wp_3_woocommerce_sessions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_3_woocommerce_api_keys: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_woocommerce_attribute_taxonomies: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_woocommerce_downloadable_product_permissions: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_3_woocommerce_order_items: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_woocommerce_order_itemmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_woocommerce_tax_rates: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_3_woocommerce_tax_rate_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_woocommerce_shipping_zones: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_woocommerce_shipping_zone_locations: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_woocommerce_shipping_zone_methods: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_woocommerce_payment_tokens: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_woocommerce_payment_tokenmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_woocommerce_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_actionscheduler_actions: Data: 0.14MB + Index: 0.11MB + Engine InnoDB wp_3_actionscheduler_claims: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_actionscheduler_groups: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_actionscheduler_logs: Data: 0.11MB + Index: 0.09MB + Engine InnoDB wp_3_commentmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_comments: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_3_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_mb_relationships: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_3_options: Data: 8.03MB + Index: 0.09MB + Engine InnoDB wp_3_postmeta: Data: 2.44MB + Index: 0.20MB + Engine InnoDB wp_3_posts: Data: 0.19MB + Index: 0.06MB + Engine InnoDB wp_3_rank_math_internal_links: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_rank_math_internal_meta: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_shortpixel_folders: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_shortpixel_meta: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_shortpixel_postmeta: Data: 0.09MB + Index: 0.08MB + Engine InnoDB wp_3_shortpixel_queue: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_3_termmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_terms: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_term_relationships: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_term_taxonomy: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_admin_notes: Data: 0.06MB + Index: 0.00MB + Engine InnoDB wp_3_wc_admin_note_actions: Data: 0.06MB + Index: 0.02MB + Engine InnoDB wp_3_wc_category_lookup: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_wc_customer_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_download_log: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_orders: Data: 0.02MB + Index: 0.11MB + Engine InnoDB wp_3_wc_orders_meta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_order_addresses: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_3_wc_order_coupon_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_order_operational_data: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_order_product_lookup: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_3_wc_order_stats: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_3_wc_order_tax_lookup: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_3_wc_product_attributes_lookup: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_wc_product_download_directories: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_wc_product_meta_lookup: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_3_wc_rate_limits: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_wc_reserved_stock: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_wc_tax_rate_classes: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_wc_webhooks: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_3_woocommerce_square_customers: Data: 0.02MB + Index: 0.00MB + Engine InnoDB wp_3_wpr_rocket_cache: Data: 0.02MB + Index: 0.05MB + Engine InnoDB wp_3_wpr_rucss_used_css: Data: 0.02MB + Index: 0.09MB + Engine InnoDB wp_blogmeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_blogs: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_registration_log: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_signups: Data: 0.02MB + Index: 0.06MB + Engine InnoDB wp_site: Data: 0.02MB + Index: 0.02MB + Engine InnoDB wp_sitemeta: Data: 0.02MB + Index: 0.03MB + Engine InnoDB wp_usermeta: Data: 0.06MB + Index: 0.03MB + Engine InnoDB wp_users: Data: 0.02MB + Index: 0.05MB + Engine InnoDB Post Type Counts attachment: 92 bricks_fonts: 2 bricks_template: 9 candle: 14 fragrance: 8 mb-post-type: 2 mb-relationship: 1 mb-taxonomy: 2 meta-box: 3 nav_menu_item: 9 page: 14 post: 5 product: 3 product_variation: 32 revision: 202 wcpa_pt_forms: 1 Security Secure connection (HTTPS): ? Hide errors from visitors: ? Active Plugins (17) Automatic.css: by Kevin Geary Matteo Greco – 2.7.0.2 BricksExtras: by BricksExtras – 1.3.3 Frames: by Kevin Geary Matteo Greco – 1.3.0 Meta Box AIO: by MetaBox.io – 1.22.0 Meta Box: by MetaBox.io – 5.8.1 WooCommerce Square: by WooCommerce – 4.2.1 WooCommerce: by Automattic – 8.1.1 HappyFiles Pro: by Codeer – 1.8.1 WPvivid Plugins Pro: by wpvivid.com – 2.2.20 WPvivid Backup Plugin: by WPvivid Team – 0.9.91 ShortPixel Image Optimizer: by ShortPixel – Convert WebP/AVIF & Optimize Images – 5.4.3 NS Cloner – Site Copier: by Never Settle – 4.3.3 Rank Math SEO: by Rank Math – 1.0.203 Perfmatters: by forgemedia – 2.1.4 WP Rocket: by WP Media – 3.15.1 WooCommerce Custom Product Addons Free: by Acowebs – 3.0.3 File Uploads Addon for WooCommerce: by Imaginate Solutions – 1.6.1 Inactive Plugins (3) Advanced Themer for Bricks: by Maxime Beguin – 1.3 Checkout Files Upload for WooCommerce: by WP Wham – 2.1.5 Easy Upload Files During Checkout: by Fahad Mahmood – 2.9.2 Dropin Plugins (2) advanced-cache.php: advanced-cache.php object-cache.php: Object Cache Pro (Drop-in) Must Use Plugins (1) Object Cache Pro (MU): by Rhubarb Group – 1.20.0 Settings API Enabled: – Force SSL: – Currency: USD ($) Currency Position: left Thousand Separator: , Decimal Separator: . Number of Decimals: 2 Taxonomies: Product Types: external (external) grouped (grouped) simple (simple) variable (variable) Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog) exclude-from-search (exclude-from-search) featured (featured) outofstock (outofstock) rated-1 (rated-1) rated-2 (rated-2) rated-3 (rated-3) rated-4 (rated-4) rated-5 (rated-5) Connected to WooCommerce.com: – Enforce Approved Product Download Directories: ? HPOS feature screen enabled: – HPOS feature enabled: – Order datastore: WC_Order_Data_Store_CPT HPOS data sync enabled: – WC Pages Shop base: #5 – /shop/ Cart: #6 – /cart/ Checkout: #7 – /checkout/ My account: #8 – /my-account/ Terms and conditions: #372 – /shipping-returns/ Theme Name: Bricks Child Theme Version: 1.1 Author URL: https://bricksbuilder.io/ Child Theme: ? Parent Theme Name: Bricks Parent Theme Version: 1.8.6 Parent Theme Author URL: https://bricksbuilder.io/ WooCommerce Support: ? Templates Overrides: bricks/archive-product.php bricks/woocommerce/cart/cart-empty.php bricks/woocommerce/cart/cart.php bricks/woocommerce/cart/proceed-to-checkout-button.php bricks/woocommerce/checkout/form-checkout.php bricks/woocommerce/checkout/form-pay.php bricks/woocommerce/checkout/order-receipt.php bricks/woocommerce/checkout/thankyou.php version 3.7.0 is out of date. The core version is 8.1.0 bricks/single-product.php Outdated Templates: ? <pre class=”wp-block-code”><code> Learn how to update</code></pre> Square Environment: Production Tokenization Enabled: Debug Mode: Off Admin Enabled Features: activity-panels analytics product-block-editor coupons core-profiler customer-effort-score-tracks import-products-task experimental-fashion-sample-products shipping-smart-defaults shipping-setting-tour homescreen marketing mobile-app-banner navigation onboarding onboarding-tasks remote-inbox-notifications remote-free-extensions payment-gateway-suggestions shipping-label-banner subscriptions store-alerts transient-notices woo-mobile-welcome wc-pay-promotion wc-pay-welcome-page Disabled Features: customize-store minified-js new-product-management-experience product-variation-management settings async-product-editor-category-field Daily Cron: ? Next scheduled: 2023-10-10 23:20:10 -07:00 Options: ? Notes: 82 Onboarding: completed Action Scheduler Complete: 319 Oldest: 2023-09-09 17:00:32 -0700 Newest: 2023-10-10 14:41:34 -0700 Failed: 4 Oldest: 2023-08-11 16:39:14 -0700 Newest: 2023-09-12 12:55:22 -0700 Pending: 2 Oldest: 2023-10-11 12:25:51 -0700 Newest: 2023-10-17 14:38:00 -0700 Status report information Generated at: 2023-10-10 14:54:31 -07:00 `

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Viewing 2 replies - 1 through 2 (of 2 total)

Thread Starter buck602
(@buck602)

1 year, 5 months ago

Looking at my own report, it was an outdated Bricks Frames template for woocommerce. I disabled Bricks for the checkout page and the credit card fields now show up.

Saif
(@babylon1999)

1 year, 5 months ago

Hey @buck602,

Looking at my own report, it was an outdated Bricks Frames template for woocommerce. I disabled Bricks for the checkout page and the credit card fields now show up.

Nice work! :?)

Also, thank you for sharing the solution with the community!

I see you already switched the thread to solved, please feel free to open one if you have any other questions.

Cheers!

Viewing 2 replies - 1 through 2 (of 2 total)

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