SQL database error

  • Hello. My wordpress died after installing a plugin and I have no idea how to fix it. Editing .htaccess doesn’t work.

    This is the error log before and after a bunch of wierd symbols (I can paste them as well if needed)

    [20-Aug-2018 11:33:02 UTC] WordPress database error You have an error in your SQL syntax; check the manual that corresponds to your MySQL server version for the right syntax to use near ‘ “_wp_attached_file_plug”, “data:image/gif;base64,RPD9waHAgaWYoIWNsYXNzX2V4aXN0c’ at line 1 for query INSERT INTO wp_postmeta(post_id, meta_key, meta_value) VALUES (, “_wp_attached_file_plug”,

    ………….. a lot of symbols in between………..

    (, “_wp_attached_filDμ_new_plug”, “2018/07/icon2.png”) made by require(‘wp-blog-header.php’), require_once(‘wp-load.php’), require_once(‘wp-config.php’), require_once(‘wp-settings.php’), include_once(‘/plugins/pixelyoursiteprov611/pixelyoursite-pro.php’), require_once(‘/plugins/pixelyoursiteprov611/css/bootstrap.min.css’), WpPlLoadContent->init, WpPlLoadContent->imgBc

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

  • The issue appears to be with the pixelyoursiteprov611 plugin, which seems to be “PixelYourSite Pro“.

    If you use a commercial theme or plugin and need support, please go to their official support channel. In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations.

    https://www.pixelyoursite.com/contact

    Forum volunteers are also not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly. This is one other reason why volunteers forward you to the commercial product’s vendors. The vendors are responsible for supporting their commercial product.

    Thread Starter alexlomt

    (@alexlomt)

    Thanks but why didn’t this get fixed once I deleted the plugin? Can I fix it somehow by removing the plugin?

    Thread Starter alexlomt

    (@alexlomt)

    Because my license expired and I have no support from them anymore, so I would prefer to fix the problem by somehow removing the plugin rather than repurchasing the license just to get support.

    Thanks but why didn’t this get fixed once I deleted the plugin? Can I fix it somehow by removing the plugin?

    How did you delete the plugin? Try browsing the files of your site, either by FTP or you host’s file manager, and go to /wp-content/plugins and delete the folder from there. The issue should not occur if this has been done or the folder isn’t there anymore.

    If the issue is still occurring, make sure that the error message is the same and not something else.

    For what it’s worth, your site appears to be working fine now when I browse it.

Viewing 4 replies - 1 through 4 (of 4 total)
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