Sqaure integration: payments not captured

  • Resolved andyzeal

    (@andyzeal)


    2 years, 12 months ago

    Hi,

    I have integrated square card payment plugin into woocommerce on this site “https://roseberyfabrics.com.au/”. The customers are able to pay with square payment. But all of the transaction are not captured. When checked under Orders in woocommerce it shows the order is On Hold. With this message as note “Square Transaction Held for Review (Authorization only transaction) Order status changed from Pending payment to On hold.”

    Every time I am required to log into square dashboard and manually charge all the orders. Integrating the plugin doesn’t full fill the orders on its own.

    These are my square plugin settings:

    Business location : Rosebery Fabrics

    Product system of record : WooCommerce

    Sync inventory : Yes

    The page I need help with: [log in to see the link]

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