• Hi,

    I have an extension that allows split payments on an order, until version 9.1.1, we could have several payments on the same order id but since the update 9.2.0, it seems that this is no longer the case.
    This may be wanted in order to avoid double billing, but it prevents split payments on the same order.
    A solution ???

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support shahzeen(woo-hc)

    (@shahzeenfarooq)

    Hi there!

    It seems that the behavior you’re experiencing with split payments changed after the update to version 9.2.0. This could be related to improvements in how payments are processed to avoid potential duplicate charges. Since the plugin is designed to work with WooCommerce and As you’re using an extension to enable split payments, I recommend contacting the extension’s developer to confirm if they are aware of this change and to check if a workaround or update is available to maintain compatibility with the latest version of WooCommerce.

    Let me know what they recommend. Thank you!

    Thread Starter Cédric

    (@fsodrek)

    Thank you for your reply, can you tell me where to find what changes have taken place regarding this change please.

    Thread Starter Cédric

    (@fsodrek)

    What is tricky is that the split payments are passed and validated (tests carried out in test mode) and therefore the payments are well made but not collected if we are in live mode.
    So rollback to 9.1.1, the problem no longer appears… time to resolve it

    Plugin Support Mahfuzur Rahman(woo-hc)

    (@mahfuzurwp)

    Hi @fsodrek,

    You can check the latest changes in WooCommerce Stripe Gateway 9.2.0 here: GitHub Release Notes.

    Since the payments go through in test mode but not in live mode, it’s possible that the update introduced stricter validation or handling for live transactions. As you’re using an extension for split payments, I recommend reaching out to the extension’s developers to check if they are aware of this change and have an update or workaround.

    Thank you.

    Thread Starter Cédric

    (@fsodrek)

    Hi @mahfuzurwp,

    Thank you for your reply,

    1- Can you tell me more about this fix i found in latest change from 9.2.0 :

    Fix – A potential fix to prevent duplicate charges.

    2- Can I programmatically bypass this fix in the case of a split payment of an order with the same ID?

    Thanks

    Plugin Support Zubair Zahid (woo-hc)

    (@doublezed2)

    Hello Cédric,

    Thank you for your reply.

    I understand your question about a fix in the 9.2.0 and how to bypass it programmatically.

    Please note that this forum is intended for support related to questions about WooCommerce Stripe settings and configuration.

    Since your questions are related to code changes and how to bypass them it would be better to post your question at Woo Community Slack. Many Woo developers hang out here and might answer your question.

    Let me know if you have any questions.

    Best regards.

Viewing 6 replies - 1 through 6 (of 6 total)
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