Spinning wheel on products (Firefox and Mac OS X)

  • Resolved Geetar

    (@geetar)


    8 years, 2 months ago

    Hi Sybre,

    All works fine excepting for a minor issue that only happens with WooCommerce. When I click products or I edit a product Firefox becomes unresponsive, and the infamous Mac spinning wheel appears during 5 seconds.

    The issue gone after deactivating The SEO Framework, but came again after the plugin was active.

    It doesn’t happens on websites which doesn’t have WooCoomerce installed.

    Using the last WP and The SEO Framework versions with Storefront / Boutique WooCommerce themes.

    Can you please take a look?

    Thanks in advance,

    George

    • This topic was modified 8 years, 2 months ago by Geetar.
Viewing 7 replies - 1 through 7 (of 7 total)

  • @geetar

    How many products do you have on the store?

    What is memory limit set as?
    https://docs.woocommerce.com/document/increasing-the-wordpress-memory-limit/

    I did a quick test of WooCommerce, SEO Framework and the active theme as Storefront and did not see any issues.

    Thread Starter Geetar

    (@geetar)

    Hi Luke, thanks for your quick reply,

    The memory limit is 256 MB, and the site is using Boutique a child theme of Storefront.

    I forgot to say that I’m using The SEO Framework along with Google XML Sitemaps and the website has almost 6,000 products.

    Thanks!

    • This reply was modified 8 years, 2 months ago by Geetar.

    @geetar

    Do you still have the same issue if the only active plugins are the SEO Framework and WooCommerce?

    Plugin Author Sybre Waaijer

    (@cybr)

    Hello ??

    Thanks Luke for dropping by! As always, it’s much appreciated :).

    On GitHub, there’s a very related topic:
    <issue #18>

    It seems to be going on since 2.6.0, but only two use cases are taking place (as of now).

    I’ve spent hours trying to figure out why and how, but I simply can’t put my finger on it.
    It might even have to do with browser add-ons, or internet/computer performance.

    Nevertheless, I’ll keep my eye on this topic and see how it develops.

    Any input will be carefully looked at, but for now I can’t give a concrete resolution.

    I’ll re-read the whole included JavaScript file to see if any lines might cause such issue.

    Cheers!

    Thread Starter Geetar

    (@geetar)

    Hi @lukecavanagh, Sybre,

    Thank you so much for your replies.

    I’ve signed in on my website using Chrome and no spinning wheel. So I guess that, as you mentioned, this minor issue can be related to the way Firefox handles certain Javascript code. To be honest something similar happens by visiting rt dot com and scrolling down. But in this case Firefox freezes and occasionally crashes.

    As I’ve mentioned on my first post, this only happens if WooCommerce is installed and active. Other websites not using WooCommerce haven’t experienced this issue.

    Note: All my websites using The SEO Framework appear on the first page of Google.

    Thank you so much!

    Kind regards,

    George

    • This reply was modified 8 years, 2 months ago by Geetar.
    Plugin Author Sybre Waaijer

    (@cybr)

    Hi George,

    Thanks for checking for browser conflicts!

    It seems to be a combination of theme/plugins JS files, browser extensions and of course The SEO Framework and WooCommerce.

    Could you tell me which browser extensions you have installed on Firefox?
    If you’d rather make a screenshot or two, you can send them confidentially to me right here.

    Thanks!

    Thread Starter Geetar

    (@geetar)

    Hi Sybre,

    I will send you the screenshots tonight.

    Cheers

    • This reply was modified 8 years, 2 months ago by Geetar.
Viewing 7 replies - 1 through 7 (of 7 total)
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