Spinning wheel on checkout

  • Resolved aradams

    (@aradams)


    5 years, 11 months ago

    Some customers are getting an endless spinning wheel when they try to check out. I checked the PayPal logs and these orders are failing after this line:

    [bn] => WooThemes_Cart

    I am running WP 4.9.10 and WooCommerce 3.5.7.

    Any ideas as to what I should be looking for?

    The page I need help with: [log in to see the link]

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  • Hello,

    I can not replicate the issue on your checkout page.

    However, your site is accessible via both HTTP and HTTPs.

    When in HTTP version, I can see the issue with “Add to cart” button.


    Link to image: https://cld.wthms.co/Fs495t

    To avoid this issue, please make sure to redirect all HTTP requests to HTTPs. Please contact your hosting provider to get help for this.

    Otherwise, you can have a look at https://serverguy.com/servers/redirect-http-to-https/

    Thread Starter aradams

    (@aradams)

    @htdat, thank you for replying. I discovered that http on the checkout page was indeed the problem. I set Woo to force https on checkout and so far the problem has not returned.

Viewing 2 replies - 1 through 2 (of 2 total)
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