Viewing 8 replies - 16 through 23 (of 23 total)
  • uninstalled the previous version, and installed this one. Same thing…
    before the switch, I also tried to manually add the signatures folder.

    Any other ideas? I’d really love for this to be our solution, but it’s just not working at all.

    Plugin Author tameroski

    (@tameroski)

    Unfortunately, it’s really hard to tell without logs.
    I was thinking that creating the directory manually with the good rights should do the trick, but it doesnt seams to work … Note that in the development release, i renamed it “wpcf7_signatures”.

    What’s your server configuration (apache, IIS, … / Win, Unix, …) ? I’ll try to find similar cases.

    Hmmm. That folder wasn’t there, either. I manually created the following with 755 permissions:
    public_html/wp-content/uploads/wpcf7_signatures

    I enabled a PHP error log, which does not show any errors, and the server error log is also blank. Any other suggestions?

    It’s a Linux/Apache server… Full info:
    cPanel Version 11.48.4 (build 4)
    Theme x3
    Apache Version 2.2.29
    PHP Version 5.4.38
    MySQL Version 5.6.22-cll-lve
    Architecture x86_64
    Operating System linux
    Path to sendmail /usr/sbin/sendmail
    Path to Perl /usr/bin/perl
    Kernel Version 2.6.32-531.29.2.lve1.3.11.1.el6.x86_64
    cPanel Pro 1.0 (RC1)

    Plugin Author tameroski

    (@tameroski)

    Can you please try to enable debugging on your site ?

    Just temporary set the WP_DEBUG to true in your wp-config.php to see if you got some warnings :
    define('WP_DEBUG', true);

    You can also set those variables if you don’t want logs to be shown on the site, and then grab the debug.log at the root of your wp-content directory :

    define('WP_DEBUG_LOG', true);
    define('WP_DEBUG_DISPLAY', false);

    Thanks

    Edit : Better to try with release 2.2, or with both versions if possible …

    OK – the error log is now active and turning up some issues… but none seem related. What’s the best way to send you the file?

    Plugin Author tameroski

    (@tameroski)

    tameroski at gmail ??
    Thanks

    Did this get resolved? I am having the same spinning problem with the signature. If I remove the signature field from the form, it submits fine.

    Thank you.

    Plugin Author tameroski

    (@tameroski)

    The original issue was fixed, but the latter is not. Any server log about it is more than welcome, so i can try to fix it.

Viewing 8 replies - 16 through 23 (of 23 total)
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