Spinning Circle on Send fix?

I’m using the latest version of CF7 on many sites – the last update is working fine. I get dozens of emails every day from these sites.

It’s likely that some other plugin or your theme is causing a JavaScript conflict with later versions of CF7.

Not updating CF7 beyond 4.7 (which is a reasonably old version) is really not a viable option in the longer term.

See If You Have Email Problems – Javascript Conflicts. Most people that work carefully through this list of email sending issues are able to solve their particular problems.

Hi Neil. Thanks for the reply. One thing that I forgot to mention is that I am getting emails even though I am getting the infinite spinning circle. Here has been my triage:

1. I switched to a default WP theme (Twenty Eleven) and tried it again, didn’t work.

2. Deactivated all plugins temporarily again, didn’t work.

However, I did discover something. Contact Form 7 only gives me the infinite spinning circle when a customer uses the file upload option (which I was using during all my tests as this will be a big need for us). When you don’t upload a file, it works flawlessly. To note I still get the file through the email..just the spinning circle remains.

Any ideas on why this function would reveal an infinite spinning circle?

• This reply was modified 6 years, 7 months ago by schweino.

EDIT: Theme was Twenty Seventeen – not sure where I was getting eleven from ??

I have also tried AccessPress and Shopper themes with no go.

I even switched to Shopper Theme, deactivated literally all plugins except Contact Form 7, and still the File Upload is giving me a spinning circle. At this moment I have no idea what could be causing this.

• This reply was modified 6 years, 7 months ago by schweino.

PHP Warning: unlink(*masked folders for privacy*wp-content/uploads/wpcf7_uploads/0276677375/4thofJuly.jpg): Permission denied in *masked folders for privacy*wp-content\plugins\contact-form-7\includes\functions.php on line 256

The above is from Dev Controls in chrome . Though I am not savy enough to understand what is happening for this to occur.

POST https://purposefulhomedecor.com/wp-json/contact-form-7/v1/contact-forms/366/feedback 500 (Internal Server Error) jquery.js?ver=1.12.4:4
send @ jquery.js?ver=1.12.4:4
ajax @ jquery.js?ver=1.12.4:4
wpcf7.submit @ scripts.js?ver=5.0.3:346
(anonymous) @ scripts.js?ver=5.0.3:53
dispatch @ jquery.js?ver=1.12.4:3
r.handle @ jquery.js?ver=1.12.4:3

• This reply was modified 6 years, 7 months ago by schweino.

Welp, after 6 hours I give up. 4.7 works..later versions don’t and IDK what changed with CF7 to be causing errors on a 0 plugin site using default themes. Something must of changed with how file uploads work because that is the only time the spinning circle happens (normal forms submit fine).

My only fix is to go back to 4.7 unless the author can throw up what was changed. Hopefully he can offer guidance.

Are you having issues on all browsers, Schweino? Firefox and Safari for our CF7 (updated to latest version) seem to be experiencing the issues you are describing. They work fine until you upload files, then the spinning never ending. However, not seeing any issues with Chrome, IE, or Edge. I haven’t had a lot of time to investigate, but will post any findings here.

That error you describe though, looks like you are using the default folder for files to be uploaded to. I believe the default permissions for wpcf7_uploads are Read only – 0755. I would recommend creating a new folder and giving permissions 0766.

If you do that you need to alter your wp-config.php

define( ‘WPCF7_UPLOADS_TMP_DIR’, ‘wp-content/uploads/yourfoldername‘ );

Hope that helps!

-james