Spinning Arrow Icon keeps Showing

Do try and read the plugin’s documentation & FAQs.
https://contactform7.com/faq/#The_spinning_arrow_icon_shows_up_once_I_submit_a_form

Thanks but my questions is if there’s a way other than deactivating plugins or changing the theme, which will be a huge work for me. This problem is in FAQ that means some people encountered that before. I’d like to know if anyone experienced the same thing with the same plugins I am using.

There is no magic bullet in these situations. This is just the start of basic troubleshooting and is a process of elimination deliberately designed to locate the root cause as quickly as possible by first removing the most obvious and common culprits via a series of (often) temporary steps.

Hi –

I have the same issue –

deactivated all plugins except:

configure SMTP V3.1
contact form 7 V3.5.3
really simple captcha V1.7

set my theme to TwentyThirteen –

but still getting the spinning icon after submitting, with no confirmation –

https://www.mangopublic.com/contact-us/

screenshot here – https://screencast.com/t/kJe3r0HU

Any ideas would be great!

Thanks,
Darren

FYI –

Fixed mine – after extensive testing –

This was nothing to do with :

WordPress version
Theme
Spaces at end of functions.php
Any other plugins

Or anything else I’ve managed to find online.

In my case at least, the solution was either that for Contact Form 7 :-

1) in Contact settings, I still had the hostgator SMTP settings (which still worked in terms of sending the email)

or

2) I had de-bugging mode switched on.

Or both – I changed both at the same time, and I’m damned if I’m going to switch them now to confirm ??

Hope that helps someone out there, because I’ve given myself another bunch of grey hairs!!!! ??

Darren.

* re 1) above – I mean I changed to my domain, e.g. original was mail.hostgator….. and I changed to mail.mangopublic.com…..

3) and I turned off SSL in ‘secure connection prefix’