SPF problem

  • Resolved jordanstjacques

    (@jordanstjacques)


    3 years, 2 months ago

    Getting this error…

    —

    SPF
    Action Needed: It doesn’t look like the SPF record required by Mailgun has been added to your domain. Please check out our step by step guide for details on how to add this record to your domain’s DNS.

    —

    Notes…

    ? I used your instructions precisely, with the subdomain sitemeail.digitalmarketingplus.com

    ? The SPF TXT record is the ONLY SPF record I have in the DNS of this domain.

    ? The SPF TXT record verification passed within Mailgun correctly

    ? There’s a CNAME, but it’s the one that Mailgun calls for.

    —

    Please advise on a solution.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)

  • Hi @jordanstjacques,

    Thanks for reaching out. Please make sure the “From Email” in WP Mail SMTP is specific to the domain you’ve verified with Mailgun.

    Upon checking your domain name (digitalmarketingplus.com), it looks like the SPF record of Mailgun isn’t added. Please contact your DNS provider about the issue. You can check the tools such as https://mxtoolbox.com/ to confirm. Note that the DNS propagation might take up to 48 hours.

    I hope this helps!

    Plugin Support Darshana

    (@darshanaw)

    Hi @jordanstjacques – We haven’t heard from you in about a week, so I’m going to go ahead and mark this ticket resolved. If you still have questions, though, please feel welcome to continue the conversation.

Viewing 2 replies - 1 through 2 (of 2 total)
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