• Resolved jotaese68

    (@jotaese68)


    First of all, congratulations, the theme and the LMS are perfect for me, simple, easy, clear and intuitive, which is already a lot to say in reference to other lms with a thousand options but that complicate management.
    Where I have the problem is in the loading speed of the courses section. When a student selects to start viewing their training, it takes between 7 and 20 seconds until the student panel opens, with the side window where the lessons are and this, it makes them a little desperate. Then it runs well.
    Is there any option to speed this up?
    I have installed on the platform, this on wp and elementor, wp rocket and litespeed cache to speed up loading.
    The result on pagespeed insight is quite good, everything above 90 points, but I have received some complaints about the slowness of the student panel and especially the first few times it leaves a bad first impression, telling me that it loads very slowly

    <font style=”vertical-align: inherit;”><font style=”vertical-align: inherit;”>Espero su respuesta y muchas gracias.</font></font>

    • This topic was modified 3 months, 1 week ago by jotaese68.
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  • Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    HI @jotaese68,

    Thank you for letting us know about the loading issue.

    We have just released an update for the plugin that should fix the performance problems. Could you please update the plugin and check if it works better now?

    Please let us know if the new update solves the issue. If not, or if you have any suggestions, please share your feedback.

    Note: Please remember to clear all the caches on your site before testing its performance with your updated plugin.

    Best regards!

    Plugin Support Amrit Kumar Shrestha

    (@shresthauzwal)

    Since we did not get a response from you, we are marking this topic as resolved. We believe the issues mentioned here are now resolved. Please create a new support thread if needed.

    Thanks!

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