• Resolved SteveHale

    (@stevehale)


    Why am I getting this error when I carry out a speed test, I am logged into my Google account associated with the site:

    API request error!
    
    Analyze URL : https://thelondonlifecoachingcompany.com
    
    Mobile response Code : 401
    
    Mobile response Message : Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.
    
    Desktop response Code : 401
    
    Desktop response Message : Request had invalid authentication credentials. Expected OAuth 2 access token, login cookie or other valid authentication credential. See https://developers.google.com/identity/sign-in/web/devconsole-project.

    Regards

    Steve B

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for reaching out and I am happy to help!
    To confirm, are you getting this error when you authenticate the Google Page Speed Tool in the W3 Total Cache and try to run the test?

    Have you tried authenticating with some other google account?

    Thanks!

    Thread Starter SteveHale

    (@stevehale)

    There would not be any point as the web site in question is linked to the specific account I linked in to.

    Though at the beginning I was logged into the wrong account so had to log out and then log in to the correct account and tried again.

    And before you ask yes I logged out of the site, cleared the browser cache and then logged back in to the site before trying again…..

    Steve B

    Plugin Contributor Marko Vasiljevic

    (@vmarko)

    Hello @stevehale

    Thank you for your feedback.
    I am not quite sure I understand this.

    the web site in question is linked to the specific account I linked in to.

    Can you please clarify the quote above? The W3 Total Cache Page speed feature needs to be authorized, and once you click the authorize link it should prompt you to the google login.
    I’ve tested this again and again and it works every time and in different environments too.
    Can you please share the steps you take when running the Google Page Speed analysis within the W3 Total Cache?

    Thanks!

Viewing 3 replies - 1 through 3 (of 3 total)
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