Speed problem with the App

  • Resolved ignaciospaventa

    (@ignaciospaventa)


    4 years, 3 months ago

    Hello, we recently uploaded our site, but we are experiencing speed problems with the Woocommerce app for iOS. We can’t upload photos, it demands a lot of time to load every screen.

    ?Is there anything i can do to solve it?

    The page I need help with: [log in to see the link]

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  • Hello @ignaciospaventa

    Please review and security plugins that may be installed on your site. Many times firewall settings can interfere with the speed or connectivity with a site via the app. I also recommend checking your Jetpack connection on the site and at Jetpack.com to ensure that is also connected. Last, I suggest reviewing our documentation for this app on WooCommerce.com

    https://docs.woocommerce.com/document/woocommerce-ios/

    Please let me know if you have any further questions. Take care!

    Plugin Support Tseten a11n

    (@tibetanitech)

    We haven’t heard back from you in a while, so I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

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