• Resolved p.minarik

    (@pminarik)


    After updating to Spectra, I’ve been experiencing a super slow backend, especially when the articles are long. It’s the same issue as the others reported here.

    I already opened a ticket with your support. I am posting this thread to show others that you haven’t resolved this issue with your updates yet.

Viewing 15 replies - 1 through 15 (of 15 total)
  • Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi,

    Can you please check by turning off all the browser extensions like Grammarly? Apart from this, please also turn off the template button from the Spectra settings, for more info, please check this guide:?https://wpspectra.com/docs/spectra-enable-disable-templates-button/

    Please try and let me know how it goes.

    Have a nice day!

    Thread Starter p.minarik

    (@pminarik)

    Here, you can see how much CPU and RAM the Chrome card consumes when editing: https://prnt.sc/qPzHPfoqwMGg

    Today, the Gutenberg editor crashed about 5 times when updating. I haven’t experienced anything so frustrating in a long time. I urge you to make this a top priority and release a fix. @mohsinbsf

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @pminarik,

    I am sorry for the inconvenience.

    The issue was due to the theme, now we have released a new version of the theme with the fix. Please update the theme and let me know if you are still facing the issue.

    Looking forward to hearing from you.

    Have a nice day!

    Thread Starter p.minarik

    (@pminarik)

    Hi, @mohsinbsf

    So I’ve updated the theme and plugin and it is better. But, it is still not on the UAG level. I mean, when I have the article opened for longer (over 5 minutes), it starts to slow down.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @pminarik,

    Sorry for the inconvenience caused to you.

    I am not able to replicate the issue on my installation. I request you open a support ticket from here:https://wpspectra.com/support/ so that our support dev can help better.

    Have a nice day!

    @pminarik
    Did they solve your issue? I have exactly the same issues like you – it is horrible to use Spectra currently since I updated to this theme.
    If so, what was your solution?

    Thread Starter p.minarik

    (@pminarik)

    @my_travelworld it’s better after one update, but still not optimal. It’s still slow, especially, when the articles are long. ??

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @my_travelworld, @pminarik,

    Sorry for the inconvenience caused to you.

    Can you please open a ticket with the support team so that they can investigate further and fix the issue for you.

    Have a nice day!

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi,

    It’s been long since we heard from you. I am going ahead to mark this as resolved.

    Please feel free to open a new thread in case of any other queries.

    Have a nice day!

    Thread Starter p.minarik

    (@pminarik)

    I opened a ticket with the support, unfortunately, definitive fix was not released yet.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @pminarik,

    Sorry for the inconvenience caused to you.

    We are not facing this issue anymore. If you are still facing this issue, I would suggest you please communicate on the ticket so that our dev team can debug it and assist you.

    Have a nice day!

    @mohsinbsf
    Why is this issue marked as solved?
    The TO has said that he is still experiencing the problem … for me it is the same. Basically it is nearly impossible to work with Spectra because once one is changing into editing mode of a post/page, the entire backend is slowing down like crazy.
    Please don’t say that this issue is not existing if it is still existing …

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @my_travelworld,

    Would you please start your own thread?

    Let’s help the forum stay “clean” as per the forum guidelines.

    Have a nice day!

    Thread Starter p.minarik

    (@pminarik)

    After the recent updates, it’s better than it was, but still not ideal and the editor freezes completely from time to time.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    Hi @pminarik,

    Sorry for the inconvenience caused to you.

    If you are still facing the issue, can you please open the ticket with the support team so that they can debug the issue and assist you.

    Have a nice day!

Viewing 15 replies - 1 through 15 (of 15 total)
  • The topic ‘Spectra slows down back-end’ is closed to new replies.